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All Journal JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH
Cindy Marcellina Putri
Universitas Islam Negeri Palangka Raya, Indonesia
Education

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ANALISIS EFEKTIVITAS LAYANAN SIMADU DALAM MENINGKATKAN MUTU PELAYANAN PUBLIK DI ULT BPMP PROVINSI KALIMANTAN TENGAH Triwid Syafarotun Najah; Cindy Marcellina Putri
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 4 (2025): December
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i4.967

Abstract

This study aims to analyze the effectiveness of the Integrated Service Unit Information System (SIMADU) in improving the quality of public services at the Central Kalimantan Provincial BPMP. The approach used is qualitative with a field study method to assess the effectiveness of SIMADU based on five dimensions of service quality within the SERVQUAL framework. Data were collected through in-depth interviews with the ULT Coordinator, statistical analysis of SIMADU data for the period 2018–2025, results of the Community Satisfaction Survey, and a review of operational standard documents. The analysis was conducted using a qualitative descriptive method with triangulation of sources. The results of the study show that SIMADU has proven to be very effective, with a service completion rate of 100% of a total of 1,956 requests and a Community Satisfaction Index of 92.74% in the “Very Good” category. This system provides 24-hour digital services with adaptive multi-channel access, covering all 14 districts/cities, where 63.3% of users are teachers. The novelty of the research lies in the comprehensive evaluation of e-government-based information systems at the provincial level using the SERVQUAL approach over a seven-year period (2018–2025), which resulted in a hybrid strategy model (digital and face-to-face) as a form of inclusive digital transformation that has the potential to be replicated by other education quality assurance institutions in Indonesia.
MANAJEMEN KURIKULUM KULLIYATU-L-MU’ALLIMIN AL-ISLAMIYAH DI PONDOK MODERN AL MUJAHIDUL AMIN PALANGKA RAYA Cindy Marcellina Putri; Ahmadi Ahmadi; Nurul Hikmah
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 4 (2025): December
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i4.1063

Abstract

This study aims to analyze and describe the curriculum management of Kulliyatu-l-Mu'allimin Al-Islamiyah (KMI) at Pondok Modern Al Mujahidul Amin Palangka Raya, focusing on three main aspects, namely planning, organizing, and implementing the curriculum. This study uses a qualitative approach with a case study type conducted from March to November 2025. Data were obtained through participatory observation, in-depth interviews with boarding school leaders, and documentation studies of official curriculum documents. Data analysis was conducted using the interactive model of Miles, Huberman, and Saldana, which includes the processes of condensation, presentation, and drawing conclusions. The results of the study show that curriculum planning is carried out by adopting the KMI Pondok Modern Darussalam Gontor system, which is based on spiritual legitimacy and the basic values of Islam, Indonesianness, and pesantren (Islamic boarding school). In the early stages, the boarding school did not conduct its own needs analysis because it focused on preserving the values and traditions of Gontor education, but it remained open to adjustments in line with local developments and needs. The curriculum is organized into three main subject groups, namely Dirāsah Islāmiyyah, Dirāsah Lughawiyyah, and Dirāsah Kauniyyah, with an integrated 24-hour learning system.
Co-Authors Ahmadi Ahmadi Nurul Hikmah Triwid Syafarotun Najah