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All Journal Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Ayu Laili Rahmiyati
Universitas Sangga Buana YPKP, Bandung
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THE INFLUENCE OF HEALTH WORKER PRODUCTIVITY ON IMPROVING HEALTH SERVICES AT SETIABUDI PUBLIC HEALTH CENTER, SOUTH JAKARTA Raden Partinah; Teguh Nurhadi Suharsono; Raden Ricky Agusiady T S; Ayu Laili Rahmiyati; Didin Saepudin; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20322204

Abstract

This study aims to analyze the influence of health worker productivity on improving health services at the Setiabudi Community Health Center in South Jakarta. The research method used is descriptive quantitative with a sample of 90 respondents. Primary data were collected through questionnaires and processed using the Method of Successive Interval (MSI) to convert ordinal scale data into interval scales before conducting prerequisite tests and hypothesis testing. Data analysis used multiple linear regression. The results of the F test showed that the variables of motivation, income level, work environment, opportunity for achievement, management, and nutritional status simultaneously had a significant effect on health services (F count 12.053; Sig < 0.001) with a contribution (R^2) of 46.6%. Partially, the management variable was the most dominant factor influencing service improvement (t count 5.608; Sig < 0.001). The implications of this study emphasize the importance of strengthening the managerial system and work motivation to optimize the quality of public health services
THE EFFECT OF JOB STRAIN AND DEFENSE MECHANISMS ON BURNOUT OF HEALTH WORKERS WITH RESILIENCE AS AN INTERVENING VARIABLE (Study at Dr. Nur's Clinic, Cimahi City) Feni Oktafiani; Sri Rochani Mulyani; Raden Ricky Agusiady T.S.; Ayu Laili Rahmiyati; Vip Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20712626

Abstract

Burnout is a psychological problem frequently experienced by healthcare workers due to high work demands, emotional stress, and patient care responsibilities. This study aims to analyze the influence of job strain and defense mechanisms on healthcare worker burnout, with resilience as an intervening variable at Dr. Nur Clinic in Cimahi City. This study used a quantitative approach with a survey method of healthcare workers working at Dr. Nur Clinic. The data analysis technique used Structural Equation Modeling (SEM) based on Partial Least Square (PLS) to test the relationship between the research variables. The results showed that job strain significantly influenced resilience, while defense mechanisms also had a significant influence on resilience. Resilience was shown to have a significant influence on healthcare worker burnout. Job strain did not directly influence burnout, while defense mechanisms had a significant effect on burnout. In addition, resilience was shown to mediate the relationship between job strain and defense mechanisms on burnout. The findings of this study indicate that burnout in healthcare workers is not only influenced by work pressure, but also by the individual's psychological ability to deal with work stress. Therefore, strengthening resilience and developing adaptive coping strategies are important to reduce the risk of burnout in healthcare workers.
Co-Authors Didin Saepudin Farida Yuliaty Feni Oktafiani Raden Partinah Raden Ricky Agusiady T S Raden Ricky Agusiady T.S. Sri Rochani Mulyani Teguh Nurhadi Suharsono Vip Paramarta