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All Journal Jurnal Penelitian Kesehatan Suara Forikes Journal Syifa Sciences and Clinical Research (JSSCR) Journal of Innovation Research and Knowledge GEMASSIKA: Jurnal Pengabdian kepada Masyarakat
Siti Rahmawati
Institut Teknologi Sains dan Kesehatan (ITSK) RS dr Soepraoen Malang
Humanities Chemistry Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences

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Komunikasi Sebagai Hambatan Apoteker dalam Meningkatkan Kepatuhan Pasien Hipertensi di Puskesmas Siti Rahmawati; Abdul Rahem; Lisa Aditama
Jurnal Penelitian Kesehatan SUARA FORIKES Vol 13, No 3 (2022): Juli 2022
Publisher : FORIKES

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/sf.v13i3.2312

Abstract

The adherence of hypertensive patients to treatment is the key to achieving optimal therapeutic targets. Pharmacists have an important role in supporting patient compliance. This study aims to identify the obstacles faced by pharmacists in supporting patient compliance at the Malang City Health Center. This research is a descriptive study, involving 15 pharmacists. The instrument used is a questionnaire consisting of eight domains of compliance barriers, namely: pharmacist knowledge, patient knowledge, pharmacist care, patient awareness, facilities for assessing compliance, pharmacist ability in pharmaceutical services, drug management, and pharmacist communication with patients. Of the eight domains assessed, three main barriers were found. The biggest barriers are communication with patients (100.00%), limited facilities to assess patient compliance (86.67%) and limited knowledge of patients about the goals and targets of treatment (80.00%). It can be concluded that the obstacles faced by pharmacists in improving compliance are the actual conditions of the working environment of pharmacists at the puskesmas, which are related to the management of health services from external aspects. Therefore, collaboration between pharmacists and health facilities and other stakeholders is needed to overcome these obstacles.Keywords: patient compliance; obstacle; pharmacist; Public health center ABSTRAK Kepatuhan pasien hipertensi terhadap pengobatan menjadi kunci tercapainya target terapi yang optimal. Apoteker memiliki peran penting dalam mendukung kepatuhan pasien. Penelitian ini bertujuan untuk mengidentifikasi hambatan yang dialami apoteker dalam mendukung kepatuhan pasien di Puskesmas Kota Malang. Penelitian ini merupakan studi deskriptif, yang melibatkan 15 apoteker. Instrumen yang digunakan adalah kuesioner yang terdiri dari delapan domain hambatan kepatuhan yaitu: pengetahuan apoteker, pengetahuan pasien, kepedulian apoteker, kesadaran pasien, fasilitas untuk menilai kepatuhan, kemampuan apoteker dalam pelayanan kefarmasian, pengelolaan obat, dan komunikasi apoteker dengan pasien. Dari delapan domain yang dinilai, terdapat tiga hambatan utama yang ditemukan. Hambatan terbesar adalah komunikasi dengan pasien (100,00%), keterbatasan fasilitas untuk menilai kepatuhan pasien (86,67%) dan keterbatasan pengetahuan pasien tentang tujuan dan target pengobatan (80,00%). Dapat disimpulkan bahwa hambatan yang dihadapi apoteker dalam meningkatkan kepatuhan merupakan kondisi aktual dari lingkungan kerja apoteker di puskesmas, yang berkaitan dengan manajemen pelayanan kesehatan dari aspek eksternal. Oleh karena itu diperlukan kolaborasi antara apoteker dengan fasilitas kesehatan maupun pemangku kepentingan lainnya untuk mengatasi hambatan tersebut.Kata kunci: kepatuhan pasien; hambatan; apoteker; puskesmas
Hubungan Pola Makan dengan Kejadian Gastroesophageal Reflux Disease pada Mahasiswa di ITSK RS dr.Soepraoen Malang Alaya, Vandela Nikita; Permata, Agung; Rahmawati, Siti
Journal Syifa Sciences and Clinical Research Vol 7, No 1 (2025): Volume 7 Edisi 1 2025
Publisher : State University of Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37311/jsscr.v7i1.30681

Abstract

College students are a vulnerable group that experiences gastroesophageal reflux disease (GERD), because it is influenced by factors such as psychological stress and unhealthy eating habits. Factors that make students susceptible to GERD are influenced by unhealthy eating habits. This is caused by a fairly heavy academic load, such as a busy lecture schedule, high frequency of exams and assignments, and limited rest time. This disease is characterized by the entry of stomach acid into the esophagus, which is caused by dysfunction in the lower part of the esophagus. which is characterized by symptoms of chest pain such as heartburn, regurgitation, difficulty swallowing, and sore throat. This condition contributes to digestive system disorders, so that the incidence of GERD is increasing. This study aims to reveal the relationship between diet and the incidence of gastroesophageal reflux disease (GERD) among college students. This study applies a non-experimental correlative quantitative approach and uses a cross-sectional design. Data were collected using a purposive sampling technique, involving 75 respondents who were final year students at the Faculty of Science and Health, dr. Soepraoen Hospital Malang. The measuring instruments used in this study were the Gastroesophageal Reflux Disease Questionnaire (GERDQ) and the Diet History Questionnaire (DHQ), which were distributed via Google Form. The results of the statistical analysis showed that 30 students (40.00%) had gastroesophageal reflux disease (GERD), 45 students (60.00%) did not have GERD, while 32 students (42.67%) had poor diet and 43 students had good diet with a percentage (57.33%). Data analysis using the Spearman rank correlation test found that there was a significant relationship between diet and the incidence of GERD, with a significance value of 0.000, 0.05. The results of the indicated correlation strength were strong, with a value of 0.638
ANALISIS KEPUASAN PASIEN BPJS TERHADAP PELAYANAN FARMASI DI FASILITAS KESEHATAN TINGKAT PERTAMA Siti Rahmawati
Journal of Innovation Research and Knowledge Vol. 5 No. 6 (2025): Nopember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pharmaceutical Care at Primary Health Care Facilities play a crucial role in ensuring the success of Indonesia’s National Health Insurance (JKN) program. High-quality pharmacy services are essential to improve patient satisfaction, trust, and adherence to medication therapy. This study aimed to analyze the level of satisfaction among BPJS patients toward pharmaceutical care in Malang City using the SERVQUAL model, which includes five dimensions: reliability, responsiveness, assurance, empathy, and tangibles. A descriptive-analytic design with a cross-sectional approach was employed, involving 290 BPJS participants who received prescription services. Data were collected using a structured questionnaire and analyzed descriptively with SPSS version 25. The findings revealed that the overall patient satisfaction level was high, with the highest score found in the assurance dimension (93%), reflecting strong patient confidence in the pharmacists’ competence. Conversely, the reliability dimension had the lowest score (87%), particularly in aspects related to drug availability and clarity of medication instructions. This result indicates a service gap between professional competence and operational reliability. The study highlights the need for better integration between clinical and operational aspects of pharmaceutical care. Improving communication, stock management, and service efficiency is essential to enhance the overall quality of pharmacy services at PHCFs and to strengthen patient-centered care.
PENINGKATAN PENGETAHUAN PASIEN HIPERTENSI MELALUI EDUKASI GAYA HIDUP SEHAT DI DESA SUMBERSUKO, KABUPATEN MALANG Siti Rahmawati
GEMASSIKA: Jurnal Pengabdian Kepada Masyarakat Vol. 10 No. 1 (2026): MEI
Publisher : P3M Universitas Aisyiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30787/gemassika.v10i1.2160

Abstract

Hypertension is one of the major health problems with an increasing prevalence worldwide. This condition is largely attributed to the lack of public awareness regarding risk factors and preventive measures. Therefore, education is essential to improve community literacy, particularly in relation to the importance of adopting a healthy lifestyle to reduce the risk of hypertension. This study aimed to evaluate the effectiveness of the pocketbook “Hipertensi, Yuk Pahami Penyebabnya!” in enhancing community knowledge. The research employed a quantitative descriptive method with a pre-test and post-test design. The results revealed that the average knowledge score before the educational intervention was at a low-to-moderate level (70%). Following the intervention, there was a significant improvement, with an average understanding score reaching a high level (60% increase). The pocket book, as an educational tool, proved to be an appropriate and easily comprehensible medium for rural communities, and it can serve as a model for promotive interventions.
Co-Authors Abdul Rahem Agung Permata Alaya, Vandela Nikita Lisa Aditama, Lisa