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Peran Servant Leadership Terhadap Adaptive Performance Pada Pegawai Direktorat Jenderal Diksi PKPLK, Kementerian Pendidikan Dasar dan Menengah Athiah Listyowati; Dianopa Prabandari; Azis Untung Priyambudi
JOM Vol 7 No 2 (2026): Indonesian Journal of Humanities and Social Sciences, June
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v7i2.9239

Abstract

Rapid and continuous environmental changes have significantly altered the characteristics of work across various sectors. Organizations are no longer solely focused on numerically proven performance but also on contextual performance, specifically adaptive performance. In an era of organizational volatility and uncertainty, this dimension of performance plays a critical role in ensuring institutional survival. Leadership has been identified as a key determinant capable of stimulating both employee performance and well-being. One leadership paradigm deemed highly relevant amidst these dynamics is servant leadership, which positions the leader as a "servant" by prioritizing the needs, growth, and development of subordinates above personal interests. The results of this study that was conducted among Civil Servants (ASN) within the Directorate General of Vocational Education, Special Education, and Service Education, Ministry of Primary and Secondary Education of the Republic of Indonesia indicate that leaders, particularly those who implement servant leadership, have a significant role in the level of adaptive performance demonstrated by their subordinates. By optimizing the correlation between servant leadership and adaptive performance, organizations become better prepared to navigate change.
Lebih dari Sekadar Orientasi: Evaluasi Efektivitas Program Induksi Pegawai Baru di Perguruan Tinggi Menggunakan Kerangka Kerja Kirkpatrick Muhammad Sany Ustman; Muhammad Ikhsan; Athiah Listyowati; Annisa Rahmi
JOM Vol 7 No 2 (2026): Indonesian Journal of Humanities and Social Sciences, June
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v7i2.9284

Abstract

The effectiveness of employee induction programs plays a crucial role in accelerating organizational adaptation, strengthening institutional identity, and improving employee performance. However, existing studies on induction program evaluation have predominantly focused on industrial and private organizational contexts, while comprehensive investigations within the framework of Indonesian State Universities with Legal Entity status (PTN-BH) remain limited. Addressing this research gap, this study aims to analyze the determinants of success in the New Employee Induction Program at Universitas Indonesia (UI) and formulate evidence-based policy recommendations for future program development. Employing an explanatory sequential mixed-methods design, this study collected quantitative data through surveys involving 30 program alumni consisting of academic and administrative staff, followed by qualitative data collection through in-depth interviews with selected participants and program managers. The evaluation framework adopted Kirkpatrick’s model, focusing on three dimensions: Reaction, Learning, and Behavior. The findings reveal that the induction program achieved a “Good” evaluation category, with an overall mean score of 4.13 out of 5.00. Facilitator competence (4.235) and institutional support (4.310) emerged as the strongest factors contributing to program effectiveness. Nevertheless, the relevance of national awareness materials (3.73) and the transfer of learning among administrative staff (3.95) require further improvement. This study extends the application of Kirkpatrick’s evaluation model in higher education management and provides practical recommendations for developing more adaptive, contextual, and competency-oriented induction programs within PTN-BH institutions.