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All Journal Jurnal Ilmu Administrasi Negara Journal of Public Policy, Governance and Local Government
Maghfiroh Hefril Gatmalia
UNIVERSITAS NEGERI SURABAYA
Decision Sciences, Operations Research & Management

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Dinamika Kesiapsiagaan Masyarakat dalam Menghadapi Bencana Kebakaran: Perspektif Edukasi dan Literasi Bencana Zahra Prima Putri Regina; Sahiddna As Shiddiq Putri Argananto; Fakhri Ramadhan Najmuddin Rahman; Dhea Ananta Sindi Fabila; Maghfiroh Hefril Gatmalia; Naina Vira Sakina; M. Noer Falaq Al Amin; Nuh Krama Hadianto
Jurnal Ilmu Administrasi Negara Vol. 23 No. 1 (2026): Juni: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v23i1.461

Abstract

Penelitian ini bertujuan untuk menganalisis dinamika kesiapan masyarakat dalam menghadapi bencana kebakaran di Kota Surabaya dari sudut pandang pendidikan dan pemahaman tentang bencana. Metode yang digunakan adalah kualitatif dengan mengkaji berbagai sumber akademis yang relevan melalui studi pustaka, seperti jurnal, laporan penelitian, dan dokumen resmi. Temuan dari penelitian ini menunjukkan bahwa ancaman kebakaran di Surabaya masih tergolong signifikan, dipengaruhi oleh keadaan lingkungan, infrastruktur yang kurang memadai, serta perilaku warga. Tingkat kesiapan masyarakat masih berada dalam proses pengembangan, terlihat dari adanya celah antara pengetahuan yang dimiliki dan pelaksanaan tindakan yang nyata. Walaupun warga telah memiliki pemahaman dasar terkait risiko kebakaran, keterampilan untuk menerapkan pengetahuan tersebut dalam kondisi darurat masih rendah. Pendidikan bencana berfungsi untuk meningkatkan pengetahuan, sedangkan pemahaman bencana berperan dalam kemampuan masyarakat untuk menangkap dan menerapkan informasi tersebut. Meskipun demikian, distribusi pendidikan yang belum merata dan akses pelatihan yang terbatas menjadi tantangan dalam peningkatan kesiapsiagaan. Oleh karena itu, diperlukan pendekatan terpadu melalui pendidikan berkelanjutan, peningkatan pemahaman tentang bencana, penyediaan fasilitas pendukung, serta peningkatan partisipasi masyarakat untuk mendorong upaya mitigasi yang lebih aktif.
The Effect of Facilities and Infrastructure Quality on Student Satisfaction at Faculty of Social and Political Sciences, State University of Surabaya Zahra Prima Putri Regina; Azzahra Anindya Krisna Putri; Devi Artika Sari; Irma Oktavia Sari; Maghfiroh Hefril Gatmalia; Tauran Tauran; Ardiyansah Ardiyansah
Journal of Public Policy, Governance and Local Government Vol. 1 No. 2 (2026): May
Publisher : Master of Public Administration FISIPOL Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the effect of educational facilities and infrastructure quality on student satisfaction at the Faculty of Social and Political Sciences, State University of Surabaya, recognizing that physical learning environments are essential components in supporting effective higher education services. The research employs a quantitative approach with an explanatory survey design to analyze the causal relationship between facility quality and student satisfaction. The sample consisted of 125 respondents selected through proportional random sampling from a population of 4,060 undergraduate students from the 2024 and 2025 cohorts. Data were collected using a structured questionnaire developed based on the five dimensions of the SERVQUAL model: tangibles, reliability, responsiveness, assurance, and empathy. Statistical analysis was conducted using simple linear regression with SPSS version 25. The findings indicate that the overall quality of educational facilities and infrastructure is categorized as good, although several aspects, including parking areas, student discussion spaces, and facility maintenance, require substantial improvement. Student satisfaction is categorized as moderately high, reflecting that existing facilities generally meet students’ expectations and academic needs. The regression analysis produced the equation Y = 5.020 + 0.278X, with a t-value of 11.421 and a significance level of 0.001, confirming a positive and statistically significant relationship between facility quality and student satisfaction. The coefficient of determination (R² = 0.515) indicates that 51.5 percent of student satisfaction is influenced by facility quality. The study emphasizes the importance of continuous infrastructure improvement and responsive campus management to enhance student satisfaction and institutional reputation.
Co-Authors Ardiyansah Ardiyansah Azzahra Anindya Krisna Putri Devi Artika Sari Dhea Ananta Sindi Fabila Fakhri Ramadhan Najmuddin Rahman Irma Oktavia Sari M. Noer Falaq Al Amin Naina Vira Sakina Nuh Krama Hadianto Sahiddna As Shiddiq Putri Argananto Tauran Tauran Zahra Prima Putri Regina Zahra Prima Putri Regina