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Analisis Kesiapan Penerapan Sistem Berbasis Elektronik (SPBE) dalam Pelayanan E-KTP Studi pada Dinas Kependudukan dan Pencatatan Sipil di Kabupaten Lebak Rani Anggreini Dewi; Aliyah Aliyah; Mahriva Elda Azhani; Nurul Hotimah; Firya Al Nabillah; Reza Damayanti
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/vyzd7h20

Abstract

Digital transformation in public administration has prompted various public agencies to adopt electronic systems, including in civil registration services. This study aims to examine the readiness of the Lebak Regency Population and Civil Registration Office to implement the Electronic-Based Government System (SPBE) for e-ID card services. The study was conducted using a descriptive qualitative approach with data collection techniques including field observations, in-depth interviews, and document analysis. Data analysis followed the interactive model by Miles, Huberman, and Saldana (2014), which encompasses data condensation, data presentation, and the drawing and verification of conclusions. The research findings indicate that the level of SPBE readiness within the agency is not uniform across all dimensions examined. The regulatory and policy framework is the strongest aspect, supported by a tiered legal framework ranging from the national to the local level. Leadership commitment and digital service innovations that have been in place since 2020 also serve as positive organizational assets. On the other hand, the limited number of civil servants, the suspension of formal training due to budget cuts, and the limited reach of digital services to the public remain challenges that require serious attention. Data indicates that out of approximately 1,500,000 residents, only about 1% are registered as users of online services, suggesting that the information gap is far more significant than the technological gap itself. This study recommends strengthening human resource capacity, optimizing infrastructure development budgets, and intensifying public communication as priority steps toward a more inclusive and equitable implementation of the SPBE.
PENINGKATAN AKSES INFORMASI WILAYAH DESA MELALUI PEMANFAATAN FITUR SI-PETA DI DESA SINDANGSARI Ahmad Mubarok; Nurul Ihwan; Muhammad Syarif; Siti Rahmawati; Topik Subagja; Mahriva Elda Azhani; Siti Teatresna Nivara6
Prosiding Senapas Vol. 1 No. 1 (2026): Prosiding Senapas
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.68321/1gh03e16

Abstract

Akses terhadap informasi wilayah yang akurat dan mudah dijangkau diperlukan untuk mendukung pelayanan informasi pada tingkat desa. Namun, informasi mengenai fasilitas umum, layanan pemerintahan, pendidikan, kesehatan, tempat ibadah, usaha mikro, kecil, dan menengah, serta potensi wilayah di Desa Sindangsari belum tersaji melalui media digital yang terintegrasi. Kegiatan pengabdian ini bertujuan mengembangkan dan memperkenalkan SI-PETA sebagai media informasi wilayah berbasis web yang dapat diakses melalui telepon seluler dan komputer. Pelaksanaan kegiatan meliputi koordinasi kebutuhan, pengembangan sistem, pendataan lapangan, verifikasi lokasi, pengujian fungsi, sosialisasi, pelatihan praktik, serta serah terima program. Pengembangan SI-PETA dimulai pada 2 Agustus 2026, kemudian dilanjutkan dengan pendataan lokasi selama satu minggu menjelang sosialisasi. Sosialisasi, pelatihan pengelola, pengesahan, dan serah terima dilaksanakan di Kantor Desa Sindangsari pada 13 Agustus 2026. Hasil kegiatan menunjukkan bahwa SI-PETA dapat diakses melalui telepon seluler dan komputer tanpa pemasangan aplikasi. QR Code berhasil mengarahkan pengguna ke laman SI-PETA, sedangkan fitur pencarian, kategori, peta digital, dan informasi lokasi dapat digunakan dengan baik. Seorang pengelola desa juga berhasil masuk ke halaman admin serta mempraktikkan penambahan dan perubahan data lokasi. Hasil tersebut menunjukkan bahwa SI-PETA dapat dimanfaatkan sebagai media digital yang mudah diakses dan dikelola untuk mendukung pelayanan informasi wilayah Desa Sindangsari.