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All Journal RABIT: Jurnal Teknologi dan Sistem Informasi Univrab Media Jurnal Informatika Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK)
Estiko Rijanto
Universitas Komputer Indonesia
Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

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Systematic Literature Review : UI/UX Design Methods for Government Applications Rifqi Fahrudin; Petrus Sokibi; Ridho Taufiq Subagio; Irfan Dwiguna Sumitra; Irawan Afrianto; Estiko Rijanto
Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK) Vol 5 No 1 (2026): Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK)
Publisher : STMIK Amika Soppeng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70247/jumistik.v5i1.254

Abstract

Digital transformation in the public sector requires the implementation of user interface and user experience (UI/UX) design that ensures government services are effective, inclusive, and easy to use. However, numerous studies indicate that government applications continue to face challenges related to usability, accessibility, and misalignment between system design and user needs. This study aims to map UI/UX evaluation and design approaches in the context of government applications through a Systematic Literature Review (SLR) guided by the PRISMA framework. The literature search was conducted in the Scopus database using the keywords (“user interface” OR “user experience”) AND (“government application” OR “e-government”) AND (“method” OR “model” OR “framework”), resulting in 275 records. Following a rigorous screening and eligibility assessment, 10 articles met the inclusion criteria and were analyzed further. The findings indicate that the most commonly employed evaluation methods include Heuristic Evaluation, Cognitive Walkthrough, Usability Testing, and the Think-Aloud Protocol, while frequently used measurement instruments include the System Usability Scale (SUS) and ISO 25022/25023 standards. Recurrent issues identified across studies include non-intuitive navigation, limited system feedback, and accessibility barriers for users with special needs. This study highlights the importance of integrating expert-based and user-centered evaluations to enhance the quality of digital government services.
Optimalisasi Manajemen Data Prostetik : Tinjauan Sistematis Integrasi Robotic Process Automation Agus Sevtiana; Irawan Afrianto; Irfan Dwiguna; Estiko Rijanto
Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK) Vol 5 No 1 (2026): Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK)
Publisher : STMIK Amika Soppeng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70247/jumistik.v5i1.271

Abstract

Kompleksitas administrasi dalam rehabilitasi prostetik sering kali menghambat efisiensi klinis dan presisi data. Penelitian ini bertujuan efektivitas penerapan Robotic Process Automation (RPA) serta integrasi Intelligent Automation berbasis AI dalam tata kelola data pasien prostetik. Melalui metode Systematic Literature Review (SLR) yang mematuhi protokol PRISMA 2020, studi ini menyaring literatur dari basis data Scopus (2020–2025) menggunakan kerangka PICO. Sintesis terhadap 36 studi primer mengungkap bahwa penerapan RPA mampu memangkas durasi tugas administratif hingga 66,67 % dan mereduksi tingkat kesalahan entri data sebesar 90%. Lebih jauh lagi, kolaborasi teknologi OCR dan Machine Learning terbukti meningkatkan akurasi pembacaan bentuk tulisan tangan medis hingga mendekati 100%. Pembahasan menguraikan peta konsep di mana RPA mentransformasi layanan kesehatan dengan mengotomatiskan tugas berulang, sehingga memungkinkan profesional medis fokus pada interaksi pasien. Studi menyimpulkan bahwa RPA bertransformasi dari sekadar alat efisiensi biaya menjadi instrumen penting untuk menjamin kualitas klinis. Keberhasilan jangka panjang menuntut adanya tata kelola digital yang ketat guna memitigasi masalah privasi dan kompatibilitas sistem lama.
SYSTEMATIC LITERATURE REVIEW BLOCKCHAIN UNTUK TATA KELOLA E-GOVERNMENT: MEKANISME TRANSPARANSI, AKUNTABILITAS, AUDITABILITY, PRIVASI, DAN ADOPSI DI SEKTOR PUBLIK Ucu Nugraha; Sri Titi Handayani; Hernalom Sitorus; Irawan Afrianto; Estiko Rijanto; Irfan Dwiguna Sumitra
Rabit : Jurnal Teknologi dan Sistem Informasi Univrab Vol 11 No 1 (2026): Januari
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/rabit.v11i1.7516

Abstract

Digital transformation in government has intensified the need for public service governance that is transparent, accountable, auditable, and privacy-compliant. Blockchain and smart contracts can strengthen governance through immutability, traceability, and rule automation, yet they introduce transparency–privacy trade-offs, cross-agency interoperability constraints, and socio-technical adoption barriers. This study conducts a Systematic Literature Review (SLR) to synthesize governance mechanisms—transparency, accountability, auditability, and privacy—together with technical implementation patterns and adoption factors in e-government. We searched Scopus using a TITLE-ABS-KEY query with Open Access and English-language filters; PRISMA screening yielded 118 included studies. Results map dominant use cases (general e-government services, digital identity/credentials, e-voting, and cross-agency data sharing) and show that evidence maturity is still prototype-heavy (63/118). A critical finding is pervasive under-reporting of key technical descriptors that weakens synthesis and comparability: 72/118 studies do not specify the blockchain type and 85/118 do not report the platform; 109/118 also omit on-chain/off-chain design. The SLR contributes an evidence map and governance mechanism taxonomy, and can be operationalized as an assessment checklist for governments/consultants to question governance mechanisms, planned outcome metrics, and transparency–privacy trade-offs prior to deployment.
The Navigating the Data Labyrinth: A Bibliometrix of Data Governance Challenges in Implementing Digital Twins for Disaster Management in Developing Countries Andi Agus Salim; Hasbu Naim Syaddad; Luki Ishwara; Irawan; Estiko Rijanto; Irfan Dwiguna
Media Jurnal Informatika Vol 18 No 1 (2026): Media Jurnal Informatika
Publisher : Universitas Suryakancana Cianjur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/mji.v18i1.6295

Abstract

Indonesia faces significant disaster risks due to its location in the Ring of Fire, necessitating advanced mitigation technologies like Digital Twins (DT). However, the effectiveness of DT relies heavily on real-time data integration, which is often hindered by governance issues rather than technological capability. This study aims to identify specific data governance challenges in adopting DT for the public sector specifically in disaster management and proposes a conceptual framework suitable for developing countries, using Indonesia as the primary representative case. A Bibliometric analysis was conducted using the PRISMA protocol. Data was collected from Scopus (n=107) and Google Scholar/PoP, covering the period 2018–2026, focusing on the intersection of Digital Twin, Disaster Management, and Data Governance. Additionally, a qualitative case study approach was employed, utilizing Indonesia as the primary representation of developing countries to validate the proposed framework. The study identifies three key challenge dimensions: (1) Organizational (data silos and ownership ambiguity), (2) Technical (semantic interoperability and legacy systems), and (3) Legal-Ethical (data privacy and sovereignty). The paper proposes the "Integrated Disaster Data Governance for Digital Twin (IDDG-DT)" framework, which aligns with the Satu Data Indonesia policy, emphasizing that robust data governance is a prerequisite for successful Digital Twin implementation.
Co-Authors Agus Sevtiana Andi Agus Salim Hernalom Sitorus Irawan Irawan Afrianto Irfan Dwiguna Irfan Dwiguna Sumitra Luki Ishwara Petrus Sokibi Ridho Taufiq Subagio Rifqi Fahrudin Sri Titi Handayani Syaddad, Hasbu Naim Ucu Nugraha