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All Journal Jurnal Manajemen Pendidikan Journal of Educational Management Research
Arum Wardani Nusandani
Universitas Semarang, Indonesia
Humanities Education Social Sciences

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DINAMIKA RELIGIOSITAS DAN WORKPLACE SPIRITUALITY DALAM MEMBENTUK KEPUASAN KERJA: STUDI EKSPLORASI PADA DOSEN INSTITUT AGAMA KRISTEN NEGERI TORAJA Setblon Tembang; Hardani Widhiastuti; Arum Wardani Nusandani
Jurnal Manajemen Pendidikan Vol. 11 No. 3 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v11i3.2249

Abstract

This study aims to explore in depth how the dynamics of religiosity and workplace spirituality contribute to shaping the job satisfaction of lecturers at IAKN Toraja. It employs a qualitative approach through field research, collecting data through observation, interviews, and documentation. The data were then analyzed using a descriptive analysis model comprising data reduction, data presentation, and conclusion drawing. The findings indicate that lecturers' job satisfaction at IAKN Toraja is influenced by five factors: inadequate working conditions and facilities, compensation that is often delayed and lacks transparency, abrupt changes in promotion regulations, weak transparency in supervision, and a suboptimal performance-based reward system. Religiosity and workplace spirituality serve as the dominant interpretive foundations that shape the entire work experience. Work is understood as a form of service, compensation is appreciated within a providential framework, and the work community is experienced as a fellowship of faith. This study differs from previous research in that it seeks to examine the dynamics of religiosity and workplace spirituality in shaping lecturers' job satisfaction, which underpins the three pillars of higher education (Tridharma Perguruan Tinggi) namely teaching, research, and community service.
Emotional Support and Work Motivation as Drivers of Job Satisfaction: The Mediating Role of Quality of Work Life Rifqohhul Husna; Arum Wardani Nusandani; Rusmalia Dewi
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.3210

Abstract

Job satisfaction is a critical factor in sustaining employee well-being and organizational effectiveness in the banking sector, where Account Officers (AOs) face demanding targets and heavy workloads. This study examines the effects of emotional support and work motivation on job satisfaction, both directly and indirectly through Quality of Work Life (QWL). A quantitative explanatory approach with a cross-sectional design was employed. Data were collected through online questionnaires from 82 AOs working in 17 banking institutions. The data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS. The results indicate that emotional support and work motivation positively affect job satisfaction and QWL, while QWL also positively affects job satisfaction. All seven hypotheses were supported. QWL partially mediates the relationships between emotional support and job satisfaction and between work motivation and job satisfaction. The model explains 78.6% of the variance in job satisfaction and 52.4% in QWL. These findings contribute to the literature by integrating emotional support, work motivation, and QWL into a single explanatory model. Practically, banking institutions should strengthen empathetic supervision, employee motivation, competency development, and working conditions to improve job satisfaction.
Co-Authors Hardani Widhiastuti Rifqohhul Husna Rusmalia Dewi Setblon Tembang