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All Journal International Journal of Social Sciences and Humanities Journal of Governance and Social Policy
Armauliza Septiawan
Universitas Maritim Raja Ali Haji, Indonesia
Arts Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Cross-Sector Collaboration in Public Service Innovation: The Implementation of the One Baby Three Documents Program in Bintan Regency Assun Ani; Armauliza Septiawan; Okparizan Okparizan
International Journal of Social Sciences and Humanities Vol. 4 No. 2 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i2.2716

Abstract

Public service innovation is an important strategy for improving integrated and sustainable healthcare services. This study analyses healthcare service innovation through the One Baby Three Documents Program at Kelong Public Health Centre, Bintan Regency. It used a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data were analysed using the interactive model of Miles, Huberman, and Saldaña, while Osborne and Brown’s public innovation theory served as the analytical framework, covering dynamic capability, adaptability, collaboration, learning organisation, and co-production. The findings show that the program integrates maternal and child healthcare services with civil registration services by issuing three essential documents, namely Birth Certificate, Family Card, and Child Identity Card, within one service process. Its implementation is supported by organisational adaptability, cross-sector collaboration, continuous staff capacity building, and community participation. During 2023 to 2024, the program served 109 newborns and improved early access to civil registration documents. However, limited digital infrastructure and suboptimal public participation remain key challenges. This study concludes that the program represents a sustainable healthcare service innovation through service integration and inter-agency collaboration.
Implementation of Village Fund-Based Food Security Programs in Coastal Communities: A Policy Implementation Perspective from Bintan Pesisir District, Indonesia Ika Yuliawati; Armauliza Septiawan; Fitri Kurnianingsih
Journal of Governance and Social Policy Vol. 7 No. 1 (2026): Vol. 7 No. 1 (2026): JUNE 2026
Publisher : Department of Government Studies, Faculty of Social and Political Sciences, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/gaspol.v7i1.1746

Abstract

Food security is a national development priority supported through the utilization of Village Funds based on local potential. This study aims to analyze the implementation of the Village Fund-based Food Security Program in Bintan Pesisir District, Bintan Regency. The research employed a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data analysis was conducted using the policy implementation model of Van Meter and Van Horn. The findings indicate that the program has been implemented through various activities, including food crop cultivation, fisheries development, seafood processing, and community group empowerment. However, several challenges remain, such as limited human resources, low community participation, weak monitoring and evaluation mechanisms, and the geographical conditions of coastal areas. The study concludes that strengthening the capacity of village officials, increasing community participation, and enhancing program supervision are essential to improving the effectiveness of Village Fund-based food security programs.
Determinants and Challenges of Implementing One-Year Pre-Elementary Early Childhood Education Policy: A Case Study of Bintan Pesisir District, Indonesia Zurmi Afriani; Rumzi Samin; Armauliza Septiawan
Journal of Governance and Social Policy Vol. 7 No. 1 (2026): Vol. 7 No. 1 (2026): JUNE 2026
Publisher : Department of Government Studies, Faculty of Social and Political Sciences, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/gaspol.v7i1.1839

Abstract

This study aims to analyze the implementation of Regent Regulation Number 61 of 2019 concerning the Completion of One-Year Early Childhood Education Before Elementary School in Bintan Pesisir District, Bintan Regency. This research employed a descriptive qualitative approach using Merilee S. Grindle’s policy implementation theory focusing on content of policy and context of implementation. Data collection techniques included interviews, observations, documentation, and literature studies. Research informants consisted of the Bintan Regency Education Office, district government officials, PAUD managers, teachers, and community members. The results showed that the implementation of the policy had been carried out but had not run optimally. In terms of policy content, the policy has provided benefits in improving children’s readiness before entering elementary school, yet it still faces obstacles such as limited infrastructure, inadequate educators, and uneven distribution of PAUD institutions. Meanwhile, in the context of implementation, coordination among policy implementers has not been fully effective and public awareness regarding the importance of early childhood education remains low. Supporting factors include the existence of regional regulations, local government support, and the commitment of PAUD institutions. Inhibiting factors include limited resources, geographical conditions of coastal areas, and low community participation. This study recommends improving equal access to PAUD services, strengthening policy socialization, and enhancing the quality of educators and educational facilities in coastal areas of Bintan Regency.
Co-Authors Assun Ani Fitri Kurnianingsih Ika Yuliawati Okparizan Okparizan Rumzi Samin Zurmi Afriani