Teta Wismar
Institut Administrasi dan Kesehatan Setih Setio, Bungo, Indonesia

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English Communication and Meeting Etiquette Training to Enhance the Professionalism of Public Administration Students: Pelatihan English Communication dan Meeting Etiquette untuk Meningkatkan Profesionalisme Mahasiswa Administrasi Publik Yulia Wiji Astika; Teta Wismar; Iin Nirwana; Monalisa Monalisa
Room of Civil Society Development Vol. 5 No. 3 (2026): Room of Civil Society Development
Publisher : Lembaga Riset dan Inovasi Masyarakat Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/rcsd.955

Abstract

Workplace developments and increasing demands for professionalism in public service require students to develop strong communication skills, including the ability to communicate in English and apply professional meeting etiquette. However, some students still face challenges in oral communication, self-confidence, and the application of communication etiquette in professional settings. This community service program aimed to enhance students’ capacity through English Communication and Meeting Etiquette training to support professionalism in public service. The program involved 30 Public Administration students and was implemented using an experiential learning approach through material delivery, meeting simulations, public service communication practice, mentoring, and evaluation. Evaluation was conducted through pre-tests, post-tests, and skill observations. Based on the activity evaluation recap, the participants’ average score increased from 61 in the pre-test to 85 in the post-test. Observation results also indicated improvements in speaking skills, presentation skills, self-confidence, and the application of professional meeting etiquette. These results suggest that English Communication and Meeting Etiquette training contributes positively to improving students’ professional communication skills in supporting high-quality and responsive public service.
The Effectiveness of BOS Fund Management in Improving School Quality at SDN 184 Tebo, Jambi Eva Silvia; Yulia Wiji Astika; Joko Susanto; Poiran Poiran; Teta Wismar; Silvia Jesika
APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Vol. 5 No. 2 (2026): APLIKATIF: Journal of Research Trends in Social Sciences and Humanities
Publisher : Lembaga Junal dan Publikasi, Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/aplikatif.956

Abstract

School Operational Assistance Fund (BOS) is a government program intended to support school operational needs and improve the quality of educational services. However, the availability of BOS funds does not automatically guarantee improvements in school quality if the funds are not managed effectively, transparently, and accountably. This study aimed to analyze the effectiveness of BOS fund management in improving school quality at SDN 184 Tebo Regency, Jambi, and to identify the obstacles encountered in its implementation. This study employed a descriptive qualitative approach. Data were collected through semi-structured interviews, observation, and limited on-site document review involving the principal, teachers, BOS treasurer, school committee, and parents. The data were analyzed through data collection, data reduction, data presentation, and conclusion drawing. The findings showed that BOS fund management at SDN 184 was not fully effective. Program understanding, target accuracy, achievement of objectives, and tangible changes were partially achieved, while timeliness remained the weakest indicator. BOS funds contributed to learning activities, teacher training, textbooks, and administrative facilities. However, delayed fund disbursement, limited understanding of the new treasurer, additional fees reported by some parents, unmet facility needs, and delayed learning materials limited the effectiveness of fund management. The study suggests that schools need to strengthen BOS planning, transparency, monitoring, and financial management capacity to support sustainable school quality improvement.
English Communication and Meeting Etiquette Training to Enhance the Professionalism of Public Administration Students: Pelatihan English Communication dan Meeting Etiquette untuk Meningkatkan Profesionalisme Mahasiswa Administrasi Publik Yulia Wiji Astika; Teta Wismar; Iin Nirwana; Monalisa Monalisa
Room of Civil Society Development Vol. 5 No. 3 (2026): Room of Civil Society Development
Publisher : Lembaga Riset dan Inovasi Masyarakat Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/rcsd.955

Abstract

Workplace developments and increasing demands for professionalism in public service require students to develop strong communication skills, including the ability to communicate in English and apply professional meeting etiquette. However, some students still face challenges in oral communication, self-confidence, and the application of communication etiquette in professional settings. This community service program aimed to enhance students’ capacity through English Communication and Meeting Etiquette training to support professionalism in public service. The program involved 30 Public Administration students and was implemented using an experiential learning approach through material delivery, meeting simulations, public service communication practice, mentoring, and evaluation. Evaluation was conducted through pre-tests, post-tests, and skill observations. Based on the activity evaluation recap, the participants’ average score increased from 61 in the pre-test to 85 in the post-test. Observation results also indicated improvements in speaking skills, presentation skills, self-confidence, and the application of professional meeting etiquette. These results suggest that English Communication and Meeting Etiquette training contributes positively to improving students’ professional communication skills in supporting high-quality and responsive public service.