Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Dan Akuntansi Medan Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Jhensi Echa Flora Hutasoit
Universitas Negeri Medan
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
INOVASI PENILAIAN KINERJA ASN UNTUK MENDUKUNG PROFESIONALISME APARATUR NEGARA Hilma Harmen; Khaila; Reva Aprilia Fiona; Jhensi Echa Flora Hutasoit; Novita Sianturi
Jurnal Manajemen Dan Akuntansi Medan Vol. 8 No. 2 (2026): Jurnal Manajemen dan Akuntansi Medan Juli 2026
Publisher : Yayasan Cita Cendikiawan Al Kharizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jumansi.v8i2.8315

Abstract

Abstrak: Latar belakang: Penilaian kinerja Aparatur Sipil Negara (ASN) merupakan elemen penting dalam mewujudkan birokrasi yang profesional dan akuntabel (BKN, 2025). Namun, sistem penilaian yang ada masih menghadapi berbagai permasalahan seperti subjektivitas, nepotisme, dan rendahnya validitas pengukuran kinerja (CNBC Indonesia, 2025). Penelitian ini bertujuan untuk menganalisis inovasi sistem penilaian kinerja ASN berbasis psikometri yang dikembangkan oleh Badan Kepegawaian Negara. Metode yang digunakan adalah pendekatan kualitatif deskriptif dengan studi literatur dari berbagai sumber terpercaya (Sugiyono, 2019). Hasil penelitian menunjukkan bahwa penggunaan instrumen seperti Situational Judgment Test (SJT), Morscale, dan tes kognitif mampu meningkatkan objektivitas serta akurasi penilaian kinerja ASN (BKN, 2025). Intinya, inovasi ini berpotensi memperkuat sistem merit dan meningkatkan profesionalisme aparatur negara di Indonesia.
Kontribusi Inovasi Bisnis dalam Meningkatkan Repeat Order: Studi Kasus Nelzz Juice MMTC Kota Medan Kennedi Turnip; Anabel Yocelyn Ariella Sianturi; Hawila Manik; Jhensi Echa Flora Hutasoit; Dionisius Sihombing; Fadli Agus Triansyah
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 1 (2026): Januari : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i1.2298

Abstract

This study aims to analyze the contribution of business innovation in increasing repeat orders in micro, small, and medium enterprises (MSMEs), with a case study on Nelzz Juice operating in MMTC, Medan City. The research employs a qualitative case study approach, combining in-depth interviews with the owner and staff, direct observation of business operations, and documentation analysis related to business strategies and sales data. The findings indicate that the innovations implemented by Nelzz Juice cover several aspects, namely product innovation, service innovation, and digital marketing strategy innovation. Product innovation is carried out through the selection of fresh and high-quality ingredients, the development of creative menu variations tailored to consumer preferences, and appealing product presentation. Service innovation is reflected in the improvement of service quality, faster order processing, and enhanced friendliness and interaction with customers. Meanwhile, digital marketing innovation has proven effective in expanding consumer reach, increasing engagement, and promoting customer loyalty. The study confirms that the consistent and sustainable application of innovation not only enhances customer satisfaction but also directly contributes to an increase in repeat order frequency. Therefore, business innovation can be considered a key strategy for MSMEs to face market competition, maintain business sustainability, and support sustainable economic growth.
Co-Authors Anabel Yocelyn Ariella Sianturi Dionisius Sihombing Fadli Agus Triansyah Hawila Manik Hilma Harmen Kennedi Turnip Khaila Novita Sianturi Reva Aprilia Fiona