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All Journal Jurnal Public Relations (J-PR) Jurnal Lingkar Mutu Pendidikan
Ridzki Rinanto Sigit
Universitas Sahid Jakarta
Education Languange, Linguistic, Communication & Media Social Sciences

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PENGELOLAAN KETERBUKAAN INFORMASI PUBLIK DI BPMP PROVINSI DKI JAKARTA Dini Agustina; Mirza Ronda; Ridzki Rinanto Sigit
Jurnal Lingkar Mutu Pendidikan Vol 23 No 1 (2026): Jurnal Lingkar Mutu Pendidikan
Publisher : LPMP Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54124/jlmp.v23i1.189

Abstract

Public information disclosure is a fundamental principle of democratic governance; however, its implementation in public institutions continues to face various challenges, particularly regarding the clarity and consistency of information. Previous studies indicate that issues of transparency are not solely related to regulatory compliance, but are also shaped by internal organizational communication processes that influence how information is interpreted and managed. This study aims to analyze the management of public information disclosure as an organizational communication process, with a focus on how public institutions address information equivocality. Employing a qualitative approach with an exploratory case study design, this research was conducted at the Educational Quality Assurance Agency (Balai Penjaminan Mutu Pendidikan/BPMP) of DKI Jakarta Province. Data were collected through observation, in-depth interviews with 13 informants, and document analysis, and were examined using thematic analysis supported by NVivo and communication network analysis using UCINET. The findings reveal that BPMP’s transformation from a non-informative to an informative public institution was achieved through a gradual process of reducing information equivocality, including meaning clarification, standardization of procedures and documents, strengthening internal communication and coordination, strategic leadership roles, and the optimization of communication networks and digital technologies. These results underscore that public information disclosure constitutes a complex and dynamic organizational communication process. This study contributes to the development of organizational communication scholarship in the public sector and offers practical implications for enhancing transparency strategies in public institutions.
The Tao Of Communication: Kognisi baru membangun Komunikasi yang Harmoni Aryadillah; Mirza Ronda; Ridzki Rinanto Sigit; Marlinda Irwanti Poernomo
Jurnal Public Relations (J-PR) Vol. 7 No. 1 (2026): April 2026
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jpr.v7i1.12624

Abstract

Perkembangan teknologi informasi telah mempercepat pertukaran pesan, namun tidak selalu meningkatkan kualitas pemahaman. Fenomena misinformasi, konflik digital, polarisasi sosial, serta kegagalan komunikasi interpersonal menunjukkan bahwa persoalan komunikasi bukan semata persoalan transmisi pesan, melainkan persoalan relasi makna. Model komunikasi klasik Shannon & Weaver menekankan akurasi pengiriman pesan, sedangkan teori komunikasi transaksional menekankan pembentukan makna bersama. Namun kedua pendekatan tersebut masih menempatkan komunikasi sebagai aktivitas yang dapat dikendalikan oleh pelaku komunikasi. Adanya Dominasi yang lebih superior dari pengirim pesan membuka paradigma baru. Filsafat Tao menawarkan perspektif berbeda: realitas bukan dikendalikan, tetapi diseimbangkan. Tao memandang harmoni sebagai kondisi alami yang muncul ketika unsur-unsur tidak saling memaksakan diri. Jika diterapkan pada komunikasi, pemahaman tidak dihasilkan dari dominasi pesan, melainkan dari keselarasan relasional antara komunikator dan komunikan. Metode yang digunakan adalah studi Literatur. Jika Aristoteles melihat komunikasi sebagai seni persuasi, dan Jürgen Habermas melihatnya sebagai rasionalitas dialogis, maka Laozi, melalui Tao Komunikasi, menawarkan sesuatu yang belum pernah diformulasikan dalam teori komunikasi modern, yaitu Komunikasi sebagai seni menjaga keharmonisan makna dalam relasi secara bersama-sama.
Co-Authors Aryadillah Dini Agustina Marlinda Irwanti Poernomo Ronda, Mirza