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All Journal Jurnal Ilmiah Manajemen Kesatuan Indonesian Journal of Multidisciplinary Science
Suhendi Suhendi
Institut Pertanian Bogor, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences

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Identifying and Modeling the Interrelationships among Success Factors in MSME Mentoring Programs: An ISM–MICMAC Approach Zaib Syahrul Mubaroq; Suhendi Suhendi; Zenal Asikin
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i3.5440

Abstract

Micro, Small, and Medium Enterprises play a central role in Indonesia’s economy, yet many remain constrained by structural barriers that limit their growth beyond subsistence-level operations. In Garut Regency, despite the implementation of government-led mentoring initiatives such as the Wirahebat Program, business acceleration outcomes have remained uneven, indicating that assistance effectiveness depends on more than training delivery alone. This study aims to identify the key success factors of enterprise mentoring programs and analyze their structural relationships. A qualitative case study approach was employed involving government officials, mentors, academics, and program participants. The identified factors were analyzed using Interpretive Structural Modeling (ISM) and MICMAC analysis to determine their hierarchical and driving–dependence relationships. The findings reveal that enterprise mentoring effectiveness depends on an interconnected system rather than isolated interventions. Regional leadership, institutional coordination, and clear incubation design act as key driving forces, while participant selection, mentor relevance, coaching intensity, and post-program monitoring serve as critical linkage factors. Improved business competitiveness emerges as the main dependent outcome. This study highlights that sustainable mentoring requires alignment between policy, governance, program design, and participant readiness, offering a strategic framework for optimizing local enterprise development and strengthening inclusive small business ecosystems.
Strategy for Developing Quality of Work Life to Enhance Employee Engagement at PT XYZ Chika Asgara Mastra; Tanti Novianti; Suhendi Suhendi
Indonesian Journal of Multidisciplinary Science Vol. 5 No. 4 (2026): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v5i4.1247

Abstract

This study examines the application of Quality of Work Life (QWL) factors to improve employee engagement at PT XYZ. Using a quantitative descriptive approach with purposive sampling of 52 respondents consisting of marketing and non-marketing employees, this study employed Critical Performance Analysis (IPA) and Chi-Square tests to correlate the relationship between QWL factors and employee satisfaction. The results indicate that although employees exhibit high intrinsic motivation and job satisfaction, collaborative communication and long-term commitment need to be improved. The IPA analysis revealed that career development and compensation are important priorities for both divisions, requiring immediate intervention, while other factors are strengths that should be maintained. The Chi-Square test indicated that most QWL factors have no significant relationship with employee tenure or education level, except for career development, compensation, occupational health, pride and safety, which showed a significant correlation with employee profiles. This study concludes that improving strategies in career development and compensation is crucial to improve employee engagement and reduce employee turnover at PT XYZ.
Co-Authors Chika Asgara Mastra Tanti Novianti Zaib Syahrul Mubaroq Zenal Asikin