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All Journal Jurnal Manajemen dan Agribisnis Jurnal Reviu Akuntansi dan Keuangan Jurnal Konseling dan Pendidikan Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal International Journal of Social Science and Business Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Business Review and Case Studies Indonesian Journal of Multidisciplinary Science Eduvest - Journal of Universal Studies
Zenal Asikin
School Of Business, IPB University, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Public Health Social Sciences

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PENGARUH INFRASTRUKTUR DAN KELEMBAGAAN TERHADAP KINERJA EKSPOR AGREGAT DAN SEKTORAL INDONESIA Zenal Asikin; Arief Daryanto; Lukytawati Anggraeni
Jurnal Manajemen & Agribisnis Vol. 13 No. 2 (2016): Vol.13 No. 2, Juli 2016
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1193.929 KB) | DOI: 10.17358/jma.13.2.145

Abstract

Export performance of a country is influenced by many aspects, some of which include infrastructure and institutionalization. The major problem that is faced by Indonesia is the low quality of infrastructure and institutionalization; as a result, the trading cost is relatively high. If this is not dealt immediately, it will cause a decline in the Indonesian export performance. This research was aimed to analyze the influence of infrastructure and institutionalization as well as other related variables on the performance of aggregate export, agricultural materials, foods, and manufactures of Indonesia. The research used secondary data with time series between 2005 and 2013 and cross-section of the Indonesian export main target countries. The research used a gravity model with fixed-effect estimation methods. The results of the research showed that infrastructure and institutionalization as well as other related variables influenced the Indonesian export flows. Based on the findings mentioned above, in order to increase Indonesian export, it is important to improve the infrastructure and institutionalization performances that are related, firstly, to the capacity and quality of transportation infrastructure, especially roads and ports; secondly, to optimization of communication information technology, especially the use of e-marketing; thirdly, to increased quality of Indonesian governance, especially control of corruption, rule of law, regulatory quality and government effectiveness; and fourthly to acceleration of export duration and simplification of export permit document.  Furthermore, Indonesia needs to review its import tariff policy that applies to export target countries and also review whether it is necessary to improve domestic support.Keywords: export, gravity model, infrastructure, institutionalization
Enhancing Service Quality in Indonesian Food Cart Franchise: Assurance and Empathy For Franchisee Satisfaction Wafa Syahidah; Zenal Asikin
Business Review and Case Studies Vol. 4 No. 2 (2023): BRCS, Vol 4 No 2, August 2023
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/brcs.4.2.204

Abstract

The franchise business not only provides good products but also provides services that satisfy the franchisee. One of Indonesian company franchise, Arofah Kebab, is facing issues with franchises who inconsistenly purchase raw materials and inactive franchises. The problems may be caused by Arofah kebab’s inability to maintain the quality of services to its franchisees. Arofah Kebab has no information about the quality of its service. This study aims to analyze the level of importance and performance of Arofah Kebab services, and franchisee satisfaction. Respondents were 40 active franchisees (33% of total accessible population) using the convenience sampling method. Service attributes are determined by the servqual model and analyzed using descriptive analysis, customer satisfaction index (CSI), and importance-performance analysis (IPA). The results indicate that assurance and empathy dimensions are service quality dimensions that need to be futher emphasized by individual franchise businesses in providing services to frachisees. These dimensions encompass various service attributes that relate to assurance and the personal relationship between the franchise and franchisor. In the case of Arofah Kebab, four service attributes need to be improved including carrying out every obligation in the agreement, strengthening two-way communication, creating SOP for employees who deal directly with franchisees, and providing extensions for customer service hour and ensuring service operating hours run on time. Keywords: CSI, franchise, franchisee satisfaction, IPA, service quality
Diverse E-Commerce Business Models In Indonesia: A Cluster Analysis From The National E-Commerce Survey Zenal Asikin
Business Review and Case Studies Vol. 5 No. 2 (2024): BRCS, Vol 5 No 2, August 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/brcs.5.2.319

Abstract

Background: The extent of digital transformation among Indonesian businesses is varied, highlighting the need for an in-depth examination of the characteristics of e-commerce. Purpose: The purpose of this study is to examine the diversity of Indonesian e-commerce business models.Design/methodology/approach: The microdata set from the 2023 e-commerce survey was officially obtained from BPS-Statistics Indonesia. This study focuses on wholesale and retail trade and motor vehicle repair (Category G). After data cleaning, our analysis included 11,345 businesses. Cluster analysis categorized e-commerce into distinct business models based on business profiles, innovative activities, and performance. Additionally, one-way ANOVA was employed to reveal significant diversity among these Indonesian e-commerce models.Findings/results: Five distinct business models were identified, each characterized by unique features. Business Model 1 includes business to customer (B2C) sellers with substantial offline revenue. Business Model 2 encompasses small-scale B2C sellers who focus on direct sales and also achieve significant offline revenue. Business Model 3 involves micro e-commerce sellers engaged in both B2C and business to business (B2B) transactions using traditional payment methods. Business model 4 consists of small B2B and B2C sellers with limited digital integration. Business Model 5 features marketplace-driven micro e-commerce sellers employing a hybrid approach.Conclusion: Our examination of Indonesian e-commerce business models revealed distinct clusters, each with varying roles, customer types, payment methods, internet usage, and revenue sources, highlighting significant variability in e-commerce strategies.Originality/value (State of the art): The originality of this study lies in its analysis of diverse Indonesian e-commerce business models to identify distinct types based on key characteristics. Keywords: business models, B2B seller, B2C seller, cluster analysis, e-commerce
Competitiveness of Indonesia's Agricultural Exports To China: Trends and Strategic Insights Novianti, Tanti; Sari, Anggi Mayang; Sari, Linda Karlina; Asikin, Zenal
Jurnal Manajemen dan Agribisnis Vol. 21 No. 3 (2024): JMA Vol. 21 No. 3, November 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jma.21.3.374

Abstract

Background: Economic development in open economies like Indonesia was marked by international trade. Starting with the restoration of diplomatic relations in 1990, China emerged as one of the biggest trading partners for Indonesia. However, Indonesia's competitiveness in the international market remained at a concerning level compared to other major exporters.Purpose: The research was conducted on the competitiveness of Indonesia's agriculture exports to China during 2019-2023, for certain commodities, and described Indonesia's current market position and growth prospects.Design/Methodology/Approach: The paper applied the Revealed Comparative Advantage and the methodologies of Export Product Dynamics in order to judge Indonesia's competitive position in major agricultural products, such as coconut, cashew nut, Brazil nut, coffee, nutmeg, cardamom, palm oil, copra, and natural rubber.Findings/Result: The analysis showed that nutmeg and cardamom showed outstanding growth, placing them in the "Rising Stars" status in the Chinese market, as evidenced by their high export share growth coupled with a high increase in global market share. On the other hand, palm oil and copra recorded negative competitiveness, leading into the "Retreat" quadrant.Conclusion: The study suggested that to build Indonesia's competitiveness in agricultural exports, it was important to improve quality and value addition through processing, besides non-tariff barrier understanding. These strategies would further fortify Indonesia's market position and trade performance at large with China and globally.Originality/value (State of the art): For the first time, this research performed updated research on agri-food products export competitiveness of Indonesia to the Chinese market, by using updated data availability (2019-2023) and combined methodology approach between RCA and EPD. The obtained insights would be very important guidance for policymakers in the formulation of endorsing better trade policies in agricultural commodities within Indonesia to increase its presence in world markets. Keywords: agricultural commodities, business analytics, business policy, market position, international trade
Efficiency, Competitiveness And Resilience Of Banking: A Systematic Literature Review Sylvia; Maarif, Mohammad Syamsul; Hermadi, Irman; Asikin, Zenal
Jurnal Reviu Akuntansi dan Keuangan Vol. 14 No. 4 (2024): Jurnal Reviu Akuntansi dan Keuangan
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jrak.v14i4.36352

Abstract

Purpose: This study aims to analyze and classify the literature on efficiency, competitiveness and resilience of banking systems. The banking sector remains in a state of development, contending with problems including heightened competitiveness, regulatory pressures, and technological advancements. By sustaining equilibrium among efficiency, competitiveness, and resilience, banks can persist in flourishing within a dynamic environment. Methodology/ Approach: by conducting literature studies published between 2015-2023 in the journal listed in the Journal Citation Report. It is then analyzed according to a systematic literature review approach involving interpretation-based assessments of research methodologies and critical findings in the study. Findings:  The direction of this research is expected in the future to have implications for academics and practitioners. This study found that Resilience is essential for banks to successfully confront the difficulties and hazards that periodically emerge. Practical Implications: Banks must consistently prioritize enhancing their resilience by formulating effective strategies and perpetually fortifying their security systems and adherence to relevant norms and regulations. Originality/value: This study indicates varios way to analyzing the elements, tactics, and regulations necessary to achieve banking efficiency, competitiveness, and resilience.  
Superfood Business Development Strategy (Case Study Rumah Kurma Albarakat) Damanik, Siti Safira; Nuraisyah, Ani; Asikin, Zenal
Indonesian Journal of Business and Entrepreneurship Vol. 10 No. 3 (2024): IJBE, Vol. 10 No. 3, September 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.10.3.568

Abstract

Background: Superfood is one of the growing businesses since 2021. This research focuses on Rumah Kurma Albarakat (RKA), a business that sells superfood products and is currently experiencing fluctuations in revenue due to intense competition.Purpose: The purpose of this research is to identify RKA's internal and external factors, analyze customer perspectives on RKA’s products and brands, and determine alternative strategic priorities that RKA can implement.Design/Methodology/Approach: The analytical tools used are the internal factor evaluation-external factor evaluation (IFE-EFE) matrix, internal-external (IE) matrix, strength-weakness-opportunity-threat (SWOT), and quantitative strategic planning matrix (QSPM) as part of the three-stage formulation analysis as well as 7P analysis to support strategy formulation.Findings/Result: The results obtained twelve alternative strategies with the main priority is amplifying branding through collaboration with other businesses or influential figures and content development on social media. The second priority is to present a new shopping atmosphere or experience for RKA customers.Conclusion: RKA's primary internal strength lies in its commitment to maintaining product quality and consistently conducting promotional activities. However, a weakness of RKA is its failure to record net profits. Priority alternative strategies that RKA can implement include strengthening its branding through collaborations and content, introducing new atmospheres or experiences for customers during their shopping experiences at RKA, and boosting social media traffic by enhancing interaction with the audience.Originality/value (state of the art): Through a comprehensive methodology utilizing analytical tools like the IFE-EFE matrix, SWOT analysis, and QSPM, the research identifies RKA's internal strengths in product quality and promotional efforts, juxtaposed against the weakness of unrecorded net profits. Twelve alternative strategies are proposed, with a primary emphasis on collaborative branding and social media content development, followed by the strategic initiative to enhance the shopping experience. This integrated approach positions RKA to navigate market challenges and foster sustained growth in the competitive superfood landscape. Keywords: customer perspectives, development strategy, alternative strategies, superfood, three-stage formulation analysis
Determinant of Entrepreneurship Action of Resettled Peasant Displaced By Land Acquisition Sari, Embun; Winoto, Joyo; Soetarto, Endriatmo; Asikin, Zenal
Indonesian Journal of Business and Entrepreneurship Vol. 11 No. 1 (2025): IJBE, Vol. 11 No. 1, January 2025
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.11.1.133

Abstract

Background: In Indonesia, land acquisition policies prioritize providing compensation in the form of cash. This policy allows the community to obtain replacement land, investment, business capital, etc. Entrepreneurship is widely recommended as a more sustainable solution for the livelihoods of peasants who have lost their agricultural land. Entrepreneurship is a strategic solution for unemployment and employment discrimination of land-lost peasants. Purpose: This research examines the entrepreneurial actions of peasants who lost land due to land acquisition in Indonesia. Design/methodology/approach: The entrepreneurial actions of peasants who lost land due to land acquisition were revealed using questionnaire survey data from 125 farming households relocated due to the construction of an international airport in Kulon Progo, Yogyakarta. Finding/Result: The research results show that entrepreneurial actions after land acquisition are significant with the variables of intention (feasibility), age, income, and understanding of land acquisition policies. Displaced peasants who have the confidence to conduct entrepreneurship are primarily in their older age with higher incomes and better acceptance of land acquisition policy.Conclusion: Job/business training must continue on an ongoing basis, and mentoring and supervision must be carried out until people feel capable of becoming independent entrepreneurs. Originality/value (State of the art): This research was the first study on land-lost peasants’ entrepreneurship due to land acquisition in Indonesia. The research results were expected to provide new evidence and understanding regarding the influence of land-lost farmers' knowledge of land acquisition policies on entrepreneurial actions. Keywords: cash compensation, entrepreneurship action, displacement, land acquisition, resettled peasant
Intellectual Capital in SMEs: A Bibliometric Study and Directions for Future Research Anggraini, Raden Isma; Maarif, Mohammad Syamsul; Sukmawati, Anggraini; Asikin, Zenal
Indonesian Journal of Business and Entrepreneurship Vol. 11 No. 2 (2025): IJBE, Vol. 11 No. 2, May 2025
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.11.2.404

Abstract

Background: Intellectual capital (IC) has been recognized as a key driver of business performance and sustainability, particularly for small and medium enterprises (SMEs). IC, which comprises human capital, structural capital, and relational capital, plays a crucial role in fostering innovation, improving knowledge management, and enhancing competitive advantage. However, the comprehensive evolution of IC research in SMEs remains underexplored.Purpose: This research seeks to examine the evolution of intellectual capital (IC) studies in small and medium-sized enterprises (SMEs) over the last ten years, pinpoint major contributors, investigate prevailing themes, and uncover emerging directions in the field.Design/Methodology/Approach: This study uses bibliometric analysis with a database sourced from Scopus and uses VOSviewer for visualization. The study applied various bibliometric techniques, including citation analysis, co-word analysis, and bibliographic coupling, to map the intellectual landscape of IC research in SMEs.Findings/Results: The analysis reveals that IC research in SMEs has grown significantly, with an increasing focus on human, structural, and relational capital. Key research themes include innovation, knowledge management, financial performance, and sustainability. The study also identifies Indonesia, Pakistan, Poland, and Portugal as leading contributors to IC research, reflecting the global recognition of knowledge-based economic growth. The study also observes a significant shift toward IC integration with digital transformation and artificial intelligence.Conclusion: This research offers beneficial perspectives for academics, policymakers, and business practitioners by emphasizing the strategic role of IC in SMEs' sustainability. The findings suggest that future research should further explore the intersection of IC with digital transformation and AI-driven business models.Originality/Value (State of the Art): This study is among the first to provide a comprehensive bibliometric analysis of IC research in SMEs, mapping its chronological development and identifying future research directions. Keywords: bibliometric analysis; competitive advantage; digital transformation; intellectual capital; small and medium enterprises (SMEs)
Analysis of Service Quality on Community Satisfaction of Bogor Regency BAPPENDA Taxpayers Banowati, Benna; Nurhayati, Popong; Asikin, Zenal
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 5 (2025): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i5.5213

Abstract

This study aims to analyze the influence of service quality on taxpayer community satisfaction at the Regional Revenue Management Agency (BAPPENDA) of Bogor Regency. The research employed a quantitative approach using a survey method and Structural Equation Modeling Partial Least Squares (SEM-PLS) analysis. The measured dimensions of service quality include reliability, responsiveness, assurance, empathy, and tangibles, while community satisfaction serves as the dependent variable. The results indicate that the four dimensions of reliability, assurance, empathy, and tangibles have a positive and significant effect on community satisfaction. However, the responsiveness dimension does not show a significant influence. These findings suggest that information accuracy, staff professionalism, empathetic attitudes, and adequate service facilities are key factors in creating taxpayer satisfaction. On the other hand, response speed alone, without accurate resolution, is insufficient to improve public satisfaction. The implication of this study highlights the need to substantially enhance public service quality by strengthening reliability, transparency, and empathy to build a responsive and citizen-oriented tax administration system.
Mergers and Acquisitions: Lessons Learned from Indonesia's State-Owned Enterprises Sudaryono; Hakim , Dedi Budiman; Manurung, Adler Haymans; Asikin, Zenal
International Journal of Social Science and Business Vol. 9 No. 2 (2025): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i2.93976

Abstract

This study examines the impact of mergers and acquisitions on the financial performance of Indonesia’s state-owned enterprises, specifically in terms of Return on Assets (ROA), Return on Equity (ROE), and the Price-to-Earnings (P/E) Ratio. To test the hypothesis, the research incorporates fundamental factors such as Revenue, Current Ratio, and Debt-to-Equity Ratio, alongside external influences like Exchange Rate, Oil Price, and the COVID-19 pandemic. Mergers and acquisitions are considered moderating factors in this relationship. This study employs a Panel Data Regression Model using Generalized Least Squares (GLS) for initial estimates, followed by Ordinary Least Squares (OLS) to further refine the analysis. The data is sourced from 132 publicly listed Indonesia's state-owned enterprises on the Indonesia Stock Exchange, covering the period from 2010 to 2021. The study shows that Revenue significantly affects ROA, ROE, and P/E Ratio, while the Debt-to-Equity Ratio impacts ROA and P/E Ratio. Among external factors, the exchange rate influences both ROA and ROE. The analysis reveals that mergers and acquisitions lead to notable changes in financial performance, particularly in the P/E Ratio, where Revenue and Debt-to-Equity Ratio have a stronger effect. Additionally, when combined with the Current Ratio, mergers and acquisitions enhance their impact on ROA, ROE, and P/E Ratio. These findings suggest that holding policies improve operational efficiency in Indonesia’s state-owned enterprises and that investors benefit from potential capital gains following merger announcements. However, while the holding policy shows positive results, further governance improvements are needed for long-term success.
Co-Authors Adler Haymans Manurung Alhamnovanda, Syakura Anggi Mayang Sari Anggraini Sukmawati Anggraini, Raden Isma Anggriani, Aulia Arief Daryanto Arief Daryanto Banowati, Benna Budi Yulianto Damanik, Siti Safira Diah Krisnatuti Efendi Daulay, Aprinda Endriatmo Soetarto Hakim , Dedi Budiman Harianto Harianto Hawari, Milzam Satya Irman Hermadi Joyo Winoto, Joyo Linda Karlina Sari Lukytawati Anggraeni M. Syamsul Maarif Musbakri, Musbakri Nuraisyah, Ani Pohan, Sheilla Yasmin Afriani Popong Nurhayati Sari, Embun Setiaji, Soleh Siti Jahroh Sudaryono Sylvia Tanti Novianti Wafa Syahidah Wibisono, Yudhiawan Yudha Heryawan Asnawi