Oktiane Bulan Indah
Universitas Bhayangkara Jakarta Raya

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PERANAN PSIKOLOGI DALAM MANAJEMAN SUMBER DAYA MANUSIA PADA PERUSAHAAN JASA Amara Mutiara Santoso; Annisa Khurrotul Luthfil Aini; Jesyinda Putri Wibowo; Niken Bela Enggarani; Oktiane Bulan Indah; Arfian
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 4 No. 2 (2026): Humanitis (Jurnal Humaniora, Sosial dan Bisnis)
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21062627

Abstract

This study discusses the role of psychology in Human Resource Management (HRM) within service companies using a literature review approach. The findings reveal that psychology contributes to various HRM functions, including recruitment and selection, employee training and development, work motivation, and the establishment of a supportive work environment. The application of psychological principles enables organizations to better understand employees’ characteristics and potential, which can improve job satisfaction, productivity, and service quality. Therefore, psychology serves as a key element in effective human resource management and supports the achievement of organizational goals.