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All Journal Jurnal Sains, Teknik, Ekonomi, dan Pendidikan (SATEDIK)
Dwi Khusnatun Nisa
Universitas Lampung

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Akuntabilitas Regulatif Dalam Tata Kelola Program Keluarga Harapan: Antara Transparansi Prosedural Dan Responsivitas Substantif Yashinta Zahra Alfitri; Dwi Khusnatun Nisa; Enggy Yose; Nadya Mahamida; Abdul Halim; Hasan Hariri
Jurnal Sains, Teknik, Ekonomi, dan Pendidikan Vol. 2 No. 2 (2026): SATEDIK - Juli
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/satedik.v2i2.1647

Abstract

Regulatory accountability in the family hope program (PKH) as a conditionality-based social protection instrument places the tension between procedural transparency and substantive responsiveness at the center of its governance framework. Through a qualitative approach based on policy analysis, in-depth interviews with social facilitators, and case studies in several regions, this study finds that the dominance of procedural orientation tends to produce a compliance trap, in which bureaucratic actors are more oriented toward fulfilling administrative indicators than toward actual welfare outcomes, thus necessitating a recalibration from compliance-based control logic toward result-based learning logic that enables the integration of procedural standardization and contextual flexibility. To address this issue, two alternative solutions may be considered: first, the implementation of sticker-labeling policy on the homes of benefit recipients as a visual identifier supporting transparency and distribution oversight; second, the strengthening of social assistance administrative digitalization through the optimization of the DTKS and SIKS-NG systems to accelerate verification processes, reduce data duplication, and significantly shorten the disbursement time of assistance.
Co-Authors Abdul Halim Enggy Yose Hariri, Hasan Nadya Mahamida Yashinta Zahra Alfitri