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All Journal Etika Demokrasi Jurnal Ranah Publik Indonesia Kontemporer (Rapik)
Aji Ratna Kusuma
Department of Public Administration, Mulawarman University of Bontang
Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Improving Inclusive Services in Educational Units Focusing on Children with Special Needs in Bontang City Okto Arbianta Hutahaean; Aji Ratna Kusuma; Santi Rande; Estefanie R. Cortez
JED (Jurnal Etika Demokrasi) Vol 11 No 2 (2026): JED (Jurnal Etika Demokrasi)
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/brja0f09

Abstract

This study investigates the improvement of inclusive education services for children with special needs in Bontang City, Indonesia, with emphasis on teacher capacity, adaptive curriculum implementation, disability-friendly infrastructure, and stakeholder collaboration. A descriptive qualitative design was applied to examine how inclusive education policies are translated into service practices at the local level. Data were collected through observation, semi-structured interviews from the Education and Culture Office, inclusive schools, parents, and supporting institutions, and documentation of relevant policy and school records. The data were analyzed using qualitative procedures involving data reduction, data display, thematic coding, and conclusion drawing. The findings indicate that technical guidance and teacher training were perceived to improve teachers’ readiness to identify student needs and apply differentiated instruction. Curriculum adaptation was reflected in modified learning indicators, lesson plans, assessment criteria, and individualized support based on psychological assessment. Infrastructure development was demonstrated through the Autism Service Center, school accessibility facilities, and assistive learning resources, although distribution across schools remained uneven. Stakeholder collaboration involved local government, schools, parents, psychologists, and community organizations. The study contributes a locally grounded framework for strengthening inclusive education services through integrated pedagogical, institutional, infrastructural, and collaborative strategies.
Public Services in the Raskin Program: Evaluation in Damai Bahagia Subdistrict, South Balikpapan Murdelina; Aji Ratna Kusuma; Santi Rande; Zekeri Momoh
JED (Jurnal Etika Demokrasi) Vol 11 No 2 (2026): JED (Jurnal Etika Demokrasi)
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/hdgf8542

Abstract

Persistent urban poverty and uneven food assistance delivery continue to challenge equitable public service provision in Indonesian cities. This study evaluates public service delivery in the Raskin Program in Damai Bahagia Subdistrict, South Balikpapan, with specific attention to service procedures, targeting accuracy, distribution transparency, and beneficiary satisfaction. A descriptive qualitative design was applied through in-depth interviews with local officials, program implementers, community representatives, and beneficiary households, supported by direct observation and document review. Data were analyzed using an interactive qualitative model involving data reduction, data display, and conclusion drawing, with source and method triangulation to strengthen credibility. The findings show that the program reached low-income beneficiaries and was supported by positive staff attitudes and responsive interpersonal service. However, its effectiveness was constrained by unclear procedures, limited information access, distribution delays, uneven transparency, and weak beneficiary-data updating, which increased the risk of inclusion and exclusion errors. The study concludes that food assistance effectiveness depends on local administrative capacity, procedural clarity, data governance, and accountability mechanisms. The novelty of this study lies in integrating service quality, targeting accuracy, transparency, and satisfaction in a localized urban Raskin evaluation. The findings contribute to public service and social assistance governance by offering empirical insights for improving equitable, transparent, and accountable food assistance delivery.
Bureaucratic Meritocracy through Talent Management Implementation in Filling Supervisory and Administrative Positions in Balikpapan City Government Hendra Wardana; Aji Ratna Kusuma; Kus Indarto
Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Vol. 6 No. 1 (2026): Juli
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rapik.v6i1.128

Abstract

This study examines the implementation of talent management in filling supervisory and administrative positions within the Government of Balikpapan City, focusing on its role in operationalizing bureaucratic meritocracy. Using a qualitative approach with a case study strategy, the research explores how merit-based principles are translated into practice and identifies the dynamics influencing decision-making processes. Data were collected through in-depth interviews, documentation, and observation, and analyzed using a descriptive qualitative method. The findings indicate that talent management has been formally adopted through instruments such as competency mapping, performance appraisal, and talent pools; however, its implementation remains inconsistent, revealing a gap between procedural frameworks and substantive outcomes. Non-merit factors, including seniority, informal networks, organizational loyalty, and political considerations, continue to influence decisions, resulting in a hybrid form of meritocracy shaped by the interaction between formal systems and socio-political realities. Position filling emerges as a critical locus where meritocratic principles are tested, as it represents the stage at which competing considerations are negotiated and translated into actual decisions. The study underscores the importance of leadership commitment, institutional capacity, and organizational culture in ensuring the effectiveness of merit-based systems. Strengthening these dimensions is essential to transform meritocracy from a procedural requirement into a substantive practice that promotes fairness, professionalism, and organizational performance, while contributing to broader public sector reform at the local government level.
Co-Authors Estefanie R. Cortez Hendra Wardana Kus Indarto Murdelina Okto Arbianta Hutahaean Santi Rande Zekeri Momoh