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All Journal Specta Journal of Technology UBMJ (UPY Business and Management Journal)
Masayu Sitti Nur Syabina
Institut Teknologi Kalimantan
Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Environmental Science

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More Than Just Balance: How Work-Life Balance Shapes Quiet Quitting and Job Satisfaction in Indonesia's Private Business Sector Muhammad Ikhsan Alif; Prasis Damai Nursyam Hamijaya; Luh Made Wisnu Satyaninggrat; Masayu Sitti Nur Syabina
UPY Business and Management Journal (UMBJ) Vol. 5 No. 2 (2026): UBMJ (UPY Business and Management Journal)
Publisher : Department of Management, Universitas PGRI Yogyakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/ubmj.v5i2.9993

Abstract

Purpose: Amidst the rapidly evolving work environment in the post-COVID-19 era, this study aims to examine the effect of work-life balance on quiet quitting and job satisfaction among private sector employees in Indonesia, drawing upon the Conservation of Resources (COR) theory. Methodology: This research employs an explanatory quantitative design utilizing purposive sampling. Primary data were collected through structured questionnaires distributed to 125 respondents who met the criteria as full-time employees within the private sector in Indonesia. The statistical analysis and hypothesis testing were conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) via WarpPLS 8.0 software. Findings: The analytical results demonstrate that both proposed hypotheses are empirically supported. Specifically, work-life balance exhibits a strong negative and significant effect on quiet quitting (β = -0.728; f² = 0.530; p < 0.001). Furthermore, it demonstrates a positive and highly significant effect on job satisfaction (β = 0.807; f² = 0.652; p < 0.001). Implications: These findings underscore the critical need for management to implement concrete work-life balance policies within private sector companies. Initiatives such as establishing clear boundaries on work communication outside working hours and developing employee energy recovery programs are essential to effectively suppress quiet quitting behaviors and foster higher job satisfaction. Originality: This research is among the initial studies to position work-life balance as a shared antecedent of quiet quitting and job satisfaction simultaneously among private sector employees in Indonesia, enriching the empirical application of COR theory.
Jeda untuk Produktif: Bagaimana Cyberloafing Membantu Pengemudi Ojek Online Mengelola Stres dan Produktivitas? Muhammad Ikhsan Alif; Prasis Damai Nursyam Hamijaya; Luh Made Wisnu Satyaninggrat; Masayu Sitti Nur Syabina; Muhammad Afdelpiero Hidayat; Uturestantix; Fitri Agustina
SPECTA Journal of Technology Vol. 10 No. 1 (2026): Specta Journal of Technology
Publisher : LPPM ITK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35718/specta.v10i1.8481648

Abstract

The gig economy exposes online ride-hailing drivers to a precarious work environment characterized by algorithmic control, income uncertainty, and long working hours, leading to significant job stress. This high-pressure context raises a critical research problem: how do these workers manage psychological strain to sustain performance when formal organizational support is absent? Cyberloafing, a behavior with a debated dual role as both a counterproductive act and a recovery tool, emerges as a potential, self-directed coping strategy. This study aims to examine the mediating role of cyberloafing in the relationship between job stress and productivity among online ride-hailing drivers, framed by the Conservation of Resources (COR) theory. A quantitative survey with a cross-sectional design was conducted with 199 drivers, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that job stress has a significant positive effect on cyberloafing (β = 0.29; p ≤ 0.01), which in turn has a significant positive effect on productivity (β = 0.24; p ≤ 0.01). The main finding confirms that cyberloafing acts as a full mediator, revealing that the entire influence of stress on productivity is channeled through this behavior. This re-frames cyberloafing not as a counterproductive act, but as an essential adaptive coping mechanism that helps drivers restore psychological resources under pressure, thereby maintaining productivity in a demanding, autonomous work setting.
Co-Authors Fitri Agustina Luh Made Wisnu Satyaninggrat Muhammad Afdelpiero Hidayat Muhammad Ikhsan Alif Prasis Damai Nursyam Hamijaya Uturestantix