Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal JURNAL ILMU SOSIAL Global Review of Tourism and Social Sciences
Dustin Tarinque Loreño
Western Philippines University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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How digital governance networks shape community empowerment: A multilevel study of Indonesian villages Aminullah Aminullah; Any Urwatul Wusko; Dustin Tarinque Loreño
JURNAL ILMU SOSIAL Vol 25, No 1 (2026)
Publisher : Faculty of Social and Political Sciences, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jis.25.1.2026.37-58

Abstract

This study examines how digital governance networks shape community empowerment in Indonesian villages, focusing on the mediating role of participation quality and citizen facing transparency and accountability. Drawing on network governance and empowerment theory, the study conceptualizes village digitalization as an inter-organizational governance arrangement rather than a standalone administrative intervention. Quantitative data were collected from villages in East Java Province between May and July 2025, involving governance network respondents and 1,200 community members. Governance network characteristics were measured using social network analysis, while citizen perceptions of participation quality, transparency and accountability, and community empowerment were captured through structured surveys. The hypotheses were tested using multilevel structural equation modelling to distinguish village level governance effects from individual level empowerment mechanisms. The results show that higher levels of digital integration and greater network density are positively associated with participation quality and transparency at the village level, while highly centralized governance networks are associated with lower participation quality. At the individual level, participation quality and transparency and accountability are positively related to community empowerment. Mediation analysis confirms that the effects of digital integration and governance network structure on empowerment are indirect and transmitted through governance processes. The study contributes to public administration scholarship by demonstrating that digital governance reforms enhance community empowerment only when embedded within collaborative and transparent governance networks.
Digital Volunteering and Organizational Adaptability: The Roles of Conflict Management and Social Capital in Indonesia’s Humanitarian Organizations Eka Kadharpa Utama Dewayani; Dustin Tarinque Loreño
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.461

Abstract

The rapid advancement of digital technology has transformed how humanitarian organizations mobilize and engage volunteers. Within this shift, digital volunteering has become essential for improving coordination, transparency, and responsiveness in disaster management. This study examines the causal relationships among Digital Volunteering (DV), Conflict Management (CM), Social Capital (SC), and Resistance to Change (RC) within the Muhammadiyah Disaster Management Center (MDMC) in East Java, Indonesia. Using a quantitative explanatory design, data were collected from 200 active digital volunteers and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). Results show that Digital Volunteering positively affects Conflict Management and negatively influences Resistance to Change. Furthermore, Conflict Management mediates the link between DV and RC, while Social Capital moderates both DV–RC and CM–RC relationships. These findings highlight how digital engagement enhances communication and collaboration while reducing resistance through effective conflict management and strong social networks. The study contributes to understanding how digital transformation strengthens volunteer adaptability and organizational resilience in humanitarian settings
AI Personalization, Brand Experience, and Religiosity in Indonesian Muslim E-Commerce Eka Kadharpa Utama Dewayani; Dustin Tarinque Loreño
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.450

Abstract

This study explores how AI-enabled features, interaction, information, accessibility, and customization influence brand experience, brand preference, and repurchase intention in Indonesia’s Muslim fashion e-commerce. Guided by the Stimulus-Organism-Response (S-O-R) framework, AI functionalities are conceptualized as stimuli, brand experience as the internal state, and preference and repurchase as behavioral responses. Religiosity is introduced as a moderator, assessing how religious commitment strengthens the link between brand preference and repurchase behavior. Data from 384 Muslim consumers reveal that all four AI features significantly enhance brand experience, which in turn drives preference and repurchase intention. Religiosity positively moderates the preference-repurchase link, underscoring the importance of value alignment in Islamic markets. These findings contribute to digital marketing and Islamic consumer behavior literature by highlighting how AI-driven personalization must be culturally attuned. For practitioners, the study offers insights into designing faith-sensitive AI features that build trust, engagement, and loyalty among Muslim consumers in rapidly growing online markets.
Co-Authors Aminullah Aminullah Any Urwatul Wusko Eka Kadharpa Utama Dewayani Eka Kadharpa Utama Dewayani