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All Journal Visioner: Jurnal Pemerintahan Daerah di Indonesia
Suryadi
Universitas Tanjungpura, Pontianak, Indonesia
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DIGITAL BUREAUCRACY AND PUBLIC SECTOR EFFICIENCY: EXPLORING THE TRANSFORMATION OF GOVERNMENT OPERATIONS Fatolosa Hulu; Rahmat Purbandono H; Suryadi; Izawati Wook
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 17 No 2 (2025): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v17i2.1417

Abstract

This study explores the evolution of digital bureaucracy as a catalyst for enhancing efficiency within public sector institutions through a comprehensive literature review. Drawing upon recent academic contributions from 2018 to 2024, the paper examines how digital transformation reshapes administrative structures, decision-making processes, and service delivery mechanisms in government operations. The review identifies key factors influencing successful digital bureaucratic implementation, including leadership commitment, regulatory adaptability, technological infrastructure, and human capital readiness. It also highlights the persistent challenges of data governance, resistance to change, and digital inequality that hinder efficiency gains. By synthesizing empirical and theoretical insights, the study demonstrates that digital bureaucracy not only streamlines administrative procedures but also strengthens transparency, accountability, and citizen engagement. The findings underscore the necessity for integrated policy frameworks that align digital innovation with institutional reform. Furthermore, the paper discusses emerging models of digital governance and their implications for sustainable public sector performance. Ultimately, this review contributes to the growing discourse on e-governance by proposing a conceptual understanding of efficiency in digitally enabled bureaucracies.
E-GOVERNMENT READINESS IN DEVELOPING COUNTRIES: CHALLENGES AND STRATEGIC PATHWAYS Nurhamzah; Adzidah; Suryadi
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 17 No 2 (2025): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v17i2.1418

Abstract

This study explores the multifaceted dimensions of e-government readiness in developing countries through a comprehensive literature review approach. The analysis synthesizes findings from previous empirical and conceptual studies to identify prevailing challenges and strategic pathways toward effective digital governance. Results reveal that limited ICT infrastructure, institutional fragmentation, and inadequate human capital remain critical barriers to e-government implementation. Furthermore, the digital divide and insufficient policy coordination exacerbate disparities in service accessibility and citizen participation. By reviewing scholarly contributions across major databases, the study highlights the need for integrative frameworks that align technology, governance, and social inclusion. Strategic pathways such as capacity building, legal modernization, and multi-stakeholder collaboration are identified as pivotal to enhancing readiness. Comparative insights from successful cases demonstrate the adaptability of global best practices to local contexts. The study contributes to the discourse on digital transformation by offering a synthesized understanding of readiness dynamics in developing nations. It provides actionable recommendations for policymakers to strengthen institutional resilience and promote inclusive digital governance.
Co-Authors Adzidah Hulu, Fatolosa Izawati Wook Nurhamzah Rahmat Purbandono H