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All Journal Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Yesica Natalia Sinaga
Universitas Maritim Raja Ali Haji
Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice

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Efektivitas Pelayanan Administrasi di Sekretariat Dinas Lingkungan Hidup Kota Batam Yesica Natalia Sinaga; Ilham Yuri Nanda; Tety Indrianty
Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Vol. 4 No. 1 (2026): Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Volume 4 Nomor 1 February - May 2
Publisher : PT PUSTAKA CENDEKIA GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pchukumsosial.v4i1.370

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas pelayanan administrasi di Sekretariat Dinas Lingkungan Hidup Kota Batam serta mengidentifikasi faktor-faktor pendukung  dan penghambat pelaksanaannya. Metode yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara mendalam, dokumentasi, dan triangulasi. Penentuan informan dilakukan menggunakan teknik purposive sampling, melibatkan Kepala Subbagian Umum dan Kepegawaian serta Arsiparis Sekretariat Dinas Lingkungan Hidup Kota Batam. Hasil penelitian menunjukkan bahwa pelayanan administrasi di Sekretariat Dinas Lingkungan Hidup Kota Batam telah berjalan secara efektif, yang tercermin dari kejelasan pembagian tugas berdasarkan Peraturan Wali Kota Batam Nomor 43 Tahun 2024, penggunaan sistem administrasi berbasis digital seperti aplikasi SRIKANDI, e-Kinerja, dan SIPD, serta hasil penilaian kinerja pegawai yang umumnya berada dalam kategori baik. Namun demikian, efektivitas pelayanan masih terhambat oleh keterbatasan jumlah pegawai di beberapa subbagian, tingginya beban kerja administrasi, kebutuhan peningkatan kompetensi digital, serta gangguan pada infrastruktur teknologi informasi. Penelitian ini merekomendasikan pemenuhan kebutuhan sumber daya manusia sesuai beban kerja, pengembangan kompetensi pegawai secara berkelanjutan, serta penguatan infrastruktur teknologi informasi guna mendukung sistem administrasi berbasis elektronik yang lebih optimal.
Peningkatan Pengetahuan Siswa SDN 04 Bintan Utara melalui Sosialisasi Gemar Makan dan Kenali Ikan Dinda Rolisti; Briggita Angelica Manalu; Yesica Natalia Sinaga; Suhardi Suhardi; Armeliani Armeliani; Selvi Aulya Salsa; Rama Yanti P. Marbun; Maulana Afriandi; Briean Sandika Arjuna; Sendy Septyadi; Adam Fernando
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 6 No. 3 (2026): Jurnal Pengabdian Masyarakat Nusantara
Publisher : AMIK Veteran Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v6i3.13178

Abstract

Community service activities through the “Gemar Makan dan Kenali Ikan” (Love Eating Fish and Get to Know Fish) socialization program were conducted to increase elementary school students’ knowledge of fish species, nutritional content, and the benefits of fish consumption, as well as to introduce the maritime potential of the Riau Islands. The activity was conducted at SDN 004 Bintan Utara and involved 72 fourth-grade students. The method used was interactive education through material delivery, question-and-answer sessions, discussions, educational games, and evaluation using pre-tests and post-tests. The evaluation results showed that the students’ average scores increased from 67.92 in the pre-test to 84.17 in the post-test, representing an increase of 16.25 points. The N-Gain analysis resulted in a score of 0.51, which falls into the moderate category. These results indicate that the “Gemar Makan dan Kenali Ikan” socialization program can improve students’ knowledge of fish species, nutritional content, and the benefits of fish consumption. The activity also introduced students to the diversity of local fisheries resources in the Riau Islands. Therefore, “Gemar Makan dan Kenali Ikan” can serve as an educational approach to increasing students’ knowledge of fish and maritime resources from an early age in a sustainable and enjoyable manner.
Co-Authors Adam Fernando Armeliani Armeliani Briean Sandika Arjuna Briggita Angelica Manalu Dinda Rolisti Ilham Yuri Nanda Maulana Afriandi Rama Yanti P. Marbun Selvi Aulya Salsa Sendy Septyadi Suhardi Tety Indrianty