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All Journal International Journal of Social Science and Humanity
Tenri Dio
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Humanities Languange, Linguistic, Communication & Media Social Sciences

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Implementation of Electronic-Based Government Procurement of Goods and Services at the Department of Communications, Informatics, and Statistics of Wajo Regency Syamsiar Syamsiar; Besse Herlina; Muhammad Nur; Tenri Dio
International Journal of Social Science and Humanity Vol. 3 No. 3 (2026): September : International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i3.685

Abstract

This study aims to analyze the implementation of electronic-based government procurement of goods and services at the Department of Communications, Informatics, and Statistics of Wajo Regency and to identify the supporting and inhibiting factors affecting its implementation. A qualitative approach with a descriptive research design was employed. Data were collected through observation, interviews, and documentation involving the Head of Department, structural officials, implementing officers, and service providers. The findings indicate that the implementation of electronic procurement has generally been effective. Effective communication and coordination through socialization, meetings, and technical assistance have supported the procurement process. Adequate human resources and information technology infrastructure have facilitated the implementation of procurement through the Electronic Procurement System (SPSE). Furthermore, the commitment of implementers to comply with applicable regulations has enhanced transparency, efficiency, effectiveness, and accountability. The bureaucratic structure has functioned according to established duties and procedures while promoting information transparency through electronic systems. Supporting factors include strong coordination, competent personnel, adequate technological infrastructure, and transparent procurement information. However, implementation continues to face challenges, including internet network disruptions, technical issues in application systems, and the need to strengthen personnel capacity in adapting to evolving electronic procurement systems and regulations.
Implementation of Electronic-Based Government Procurement of Goods and Services at the Department of Communications, Informatics, and Statistics of Wajo Regency Syamsiar Syamsiar; Besse Herlina; Muhammad Nur; Tenri Dio
International Journal of Social Science and Humanity Vol. 3 No. 3 (2026): September : International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i3.690

Abstract

This study aims to analyze the implementation of electronic-based government procurement of goods and services at the Department of Communications, Informatics, and Statistics of Wajo Regency and to identify the supporting and inhibiting factors affecting its implementation. The research employed a qualitative approach with a descriptive design. Data were collected through observation, interviews, and documentation involving the Head of Department, structural officials, implementing officers, and service providers engaged in the procurement process. The findings reveal that the implementation of electronic-based procurement has generally been effective. Communication and coordination among stakeholders have been carried out through socialization programs, meetings, and technical assistance activities. Adequate human resources and information technology infrastructure have supported the implementation of procurement through the Electronic Procurement System (SPSE). Furthermore, the commitment of implementers to complying with procurement regulations and procedures has contributed to a procurement process that is more transparent, efficient, effective, and accountable. The bureaucratic structure has also functioned in accordance with established duties and work mechanisms. Supporting factors include good coordination among implementers, personnel competence in operating the electronic procurement system, adequate technological infrastructure, and transparency of procurement information. However, several obstacles remain, such as internet network disruptions, technical problems within the application system, and the need to enhance personnel capacity in adapting to the continuous development of electronic procurement systems and regulations.
Co-Authors Besse Herlina Muhammad Nur Syamsiar Syamsiar