Rully Indrawan
Institute of Transportation and Logistics Trisakti, Jakarta, Indonesia

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Analysis of Cargo Handling Procedures Implementation to Minimize Cargo Shrinkage on SC Majestic LXII Vessel Erfin Khidayat Artfan; Muhammad Thamrin; Rully Indrawan; Aswanti Setyawati Setyawati
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6413

Abstract

In distributing fuel oil in Indonesia, of course it requires a large mode of transportation that can distribute fuel oil in large quantities. One of these modes of transportation is sea transportation. Tankers are made to be able to carry liquid cargo which has sensitive properties and requires special treatment. Starting from loading, holding, loading on the ship, handling cargo on board and when unloading. The fact that researchers discovered on the SC Majestic XLII ship was that after unloading at Daesan port, Korea on January 21 2022, there was a Cargo Loss on the Naphtha cargo. The results of the load calculation after unloading are different from the calculation results after loading. Where the calculation results after the ship was unloaded, the land figure was 82,246,807 Barrels, while the calculation results at the loading port according to the Bill of Lading (a document that states the quantity of tanker cargo intended for the recipient party) was 82,400,783 barrels, the ship experienced a Cargo Loss the R4 figure (the difference in cargo from the reject port tank to the arrival port tank) is 153,976 barrels or 0.186%. This research is qualitative research with a descriptive approach. It is hoped that the research results can be compiled become a reference for the development of knowledge regarding the application of loading and unloading procedures to reduce cargo shrinkage.
Planning For Terminal Service Integration and Parking Facility Improvement at Muara Angke Port, North Jakarta Alfian Michiels; Sarinah Sihombing; Rully Indrawan; Aang Gunawan; Edhie Budi Setiawan
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6725

Abstract

This study aims to analyze the influence of parking inventory and parking utilization on terminal services and facility improvements at Muara Angke Port, North Jakarta. The background of this research is based on the current condition where the terminal is not yet located within the port area, requiring users to walk more than one kilometer and/or use other modes of transportation to reach the terminal. This research adopts a quantitative approach using survey methods through the distribution of questionnaires to respondents consisting of three main groups: regulators (port authorities), operators (terminal and parking managers), and consumers (passengers). The study involved a sample of 240 respondents, in accordance with the recommended number of indicators in statistical analysis as proposed by Hair et al. (2014). Primary data were collected through questionnaires, while secondary data were obtained from literature, scientific journals, and relevant regulations. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of Smart PLS software. The model employed includes the outer model to test validity and reliability, and the inner model to test causal relationships among variables. The findings indicate that both parking inventory and parking utilization have a positive and significant influence on terminal services and facility improvements. These findings suggest that optimizing the parking function can serve as a basis for planning the integration of the terminal into the port area to enhance user comfort and service efficiency.
Analysis of The Effect of On-Time Performance, Safety, Comfort, And Accessibility on E-WOM Through Passenger Satisfaction at Cililitan Terminal Nur Prasetyo; Dian Artanti Arubusman; Rully Indrawan; Djamal Subastian; Edi Abdurachman
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6727

Abstract

This study investigates the effects of on-time performance, safety, comfort, and accessibility on electronic Word of Mouth (e-WOM) through passenger satisfaction at Cililitan Bus Terminal. Using a quantitative approach, data were collected from 270 respondents through a structured questionnaire and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that on-time performance, comfort, and accessibility significantly influence passenger satisfaction, while safety does not. Furthermore, on-time performance and comfort have a direct and significant impact on e-WOM, whereas safety and accessibility do not. Passenger satisfaction serves as a mediating variable, strengthening the relationship between service quality factors and e-WOM. These findings highlight the importance of punctuality, comfort, and ease of access in enhancing passenger experience and fostering loyalty through positive word of mouth. Terminal operators are encouraged to focus on improving these aspects to ensure sustainable service quality and customer engagement.