Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal International Journal of Travel, Hospitality and Events Trending: Jurnal Manajemen dan Ekonomi
Dita Aulia Rachma Nurul Farida
Politeknik Nest Sukoharjo
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Transportation Other

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Free But Fantastic: The Paradox of Jateng Fair 2025's Strategy in Creating a Sustainable Tourism Ecosystem Dita Aulia Rachma Nurul Farida; Heri Kristanto; Nina Mistriani
International Journal of Travel, Hospitality and Events Vol. 5 No. 1 (2026): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v5i1.793

Abstract

FREE BUT FANTASTIC: THE PARADOX OF JATENG FAIR 2025'S STRATEGY IN CREATING A SUSTAINABLE TOURISM ECOSYSTEM Dita Aulia Rachma Nurul Farida1*, Heri Kristanto2, Nina Mistriani31Hospitality & Tourism Department, Politeknik Nest Sukoharjo, Indonesia2Hospitality & Tourism Department, Politeknik Nest Sukoharjo, Indonesia3Tourism Management Department, Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia, Indonesia
Pengembangan Model Integrasi Operasional Front Office dan Housekeeping di Nestagar Hotel Sukoharjo Heri Kristanto; Dita Aulia Rachma Nurul Farida; Muhammad Nur Fauzi
Trending: Jurnal Manajemen dan Ekonomi Vol. 4 No. 3 (2026): Juli: Trending: Jurnal Manajemen dan Ekonomi
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/trending.v4i3.7473

Abstract

Room division operations rely on accurate and timely room information exchanged between the front office and housekeeping departments. In small hotels, this process is often supported by property management systems combined with worksheets, logbooks, telephone communication, and messaging applications. This study develops a Smart Room Division Management (SRDM) model for Nestagar Hotel Sukoharjo by analyzing operational information flows across shifts and departments. A qualitative case study was integrated with a design science approach. Data were collected from operational procedures, room-status summaries, room-master displays, room-rate information, and internal operational documents. The analysis mapped existing processes, identified information and control gaps, formulated system requirements, and evaluated the proposed model using a requirement-to-component traceability matrix. Findings revealed nine operational problems, including repeated data entry, unclear authority in room-status changes, lack of verification procedures, unstructured shift handovers, fragmented communication channels, manual supply records, overlapping roles, and absence of update-time visibility. The proposed SRDM–Nestagar model integrates a centralized room-status source, detailed room master data, digital task management, structured handover mechanisms, role-based authority, timestamped audit trails, and operational dashboards. The model is expected to improve coordination, accountability, and room readiness. Further field implementation is required to evaluate its impact on turnaround time, status accuracy, information freshness, and guest service performance.
Co-Authors Heri Kristanto Heri Kristanto Muhammad Nur Fauzi Nina Mistriani