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All Journal Heuristic Journal of Management and Industrial Engineering (JMIE) Teknik: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer
Rikzan Bachrul Ulum
Sekolah Tinggi Teknologi Wastukancana Purwakarta
Engineering Industrial & Manufacturing Engineering

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ANALISIS IMPLEMENTASI TEKNIS RELIABILITY, AVAILABILITY, MAINTAINABILITY AND SAFETY (RAMS) PADA RESOR JALAN REL BERDASARKAN SNI IEC 62278-2002 BIDANG PERKERETAAPIAN DI STASIUN PURWAKARTA Rikzan Bachrul Ulum; Agung Widarman; Almaida Nuriz Mayumi; Hendi Iskandar
Journal of Management and Industrial Engineering (JMIE) Vol. 3 No. 2 (2024): SEPTEMBER
Publisher : LPPM Sekolah Tinggi Teknologi Nusantara Lampung

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Abstract

PT KAI is a land transport service company. The number of people who switch to this mode of transport makes PT KAI make efforts in improving services to maintain public trust in order to continue to choose train services as the main land transport. Purwakarta Station is a station within the Bandung 2 operating area that serves local and long-distance train travel. Purwakarta Station has a single line from Purwakarta to Ciganea and a doublie line between Purwakarta to Cibungur. To improve the performance and quality of the railway and continuous innovation in its maintenance, in this case RAMS as a performance indicator in a maintenance management and railway service indicator. RBD is used to analyse the reliabilitu and availability of a system, FTA is used to identify the factors that cause damage to arise. FMEA is used to determine and evaluate potential failures and identify which maintenance actions need to be taken to reduce the chamce of failure and also increse safety in the railway environment.
Analisis Pemeliharaan Mesin Injection I49 Menggunakan Metode Reliability Centered Maintenance (RCM) Di PT. Yamatogomu Indonesia Raffa Yanuar Zamdani Hasyim; Priyo Ari Wibowo; Rikzan Bachrul Ulum
Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Vol. 5 No. 2 (2025): Juli : Jurnal Teknik Mesin, Elektro dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/teknik.v5i2.7570

Abstract

Abstract. This research was conducted at PT. Yamatogomu Indonesia with a focus on the I49 Injection machine that experienced high downtime. The objective of the research was to analyze the causes of machine failure and design an appropriate maintenance strategy. The method used was Reliability Centered Maintenance (RCM) supported by Failure Mode and Effect Analysis (FMEA) and Logic Tree Analysis (LTA). The FMEA results identified five main failure modes with a total Risk Priority Number (RPN) value of 702. The top three modes, namely no heat or excessive heat, no vacuum motor pressure gauge indicator, and compound puller motor malfunction, contributed 76% of the total risk. Based on LTA, all failure modes were classified as evident and did not have a direct impact on safety, but could disrupt operations. The maintenance strategies implemented consisted of Condition Directed (CD), Time Directed (TD), and Failure Finding (FF), with the majority of actions (60%) being CD. These results can be the basis for developing a more effective maintenance schedule to minimize downtime and increase production efficiency.
The Influence of Experiential Marketing, Brand Image, and Social Value on Customer Loyalty Mediated by Customer Satisfaction of Nike Shoes in Indonesia Dhea Amila Sholihat; Osep Hijuzaman; Rikzan Bachrul Ulum
Heuristic Vol 23, No 2 (2026) (in progress)
Publisher : Fakultas Teknik Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/heuristic.v23i2.133808

Abstract

The footwear industry in Indonesia is experiencing rapid growth, triggering intense competition among global brands. In this competitive landscape, maintaining customer loyalty requires more than just functional product benefits; thus, understanding the psychological and social drivers behind consumer retention is crucial for strategic management. This study aims to analyze the influence of experiential marketing, brand image, and social value on customer loyalty, with customer satisfaction acting as a mediating variable among Nike consumers in Indonesia. Utilizing a quantitative approach, data were collected from 120 respondents via an online questionnaire using purposive sampling and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) through SmartPLS 4. The empirical findings reveal that experiential marketing, brand image, and social value significantly and positively influence customer satisfaction and directly affect customer loyalty. Furthermore, customer satisfaction serves as a significant mediating variable bridging all independent variables to loyalty. The structural model demonstrates moderate predictive power, accounting for 72.2% of the variance in customer loyalty. Theoretically, this study enriches consumer behavior literature by integrating social value into the footwear industry. Practically, within the scope of Industrial Engineering and Management, these insights serve as a strategic reference for product design and marketing divisions to enhance sensory experiences, sustain premium positioning, and leverage social prestige to secure long-term consumer retention.
Co-Authors Agung Widarman Almaida Nuriz Mayumi Dhea Amila Sholihat Hendi Iskandar Osep Hijuzaman Priyo Ari Wibowo Raffa Yanuar Zamdani Hasyim