Claim Missing Document
Check
Articles

Found 2 Documents
Search

The Effect Of Service Quality And Facilities On Outpatient Patient Satisfaction At Merapi 1 Public Health Center, Lahat Regency Lini Fisti; Tri Rusilawati; Amaludin Amaludin
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 5 No 1 (2026): Januari
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v5i1.9760

Abstract

This study aims to find out how the influence of service quality and facilities affects partially and simultaneously on outpatient satisfaction at the Merapi 1 Health Center, Lahat Regency. The sample in this study was 97 respondents. The sample extraction method used by the researcher is incidental sampling. This type of research is a quantitative research using multiple linear regression analysis techniques which is processed using the SPSS application and produces regression equations. Y-9.615 +0.633 X1 +0.141 X2 + The results in this study are: there is a significant influence between service quality on outpatient satisfaction at Merapi 1 Health Center Lahat Regency, there is a significant influence between facilities on outpatient satisfaction at Merapi 1 Health Center Lahat Regency. The F test showed that the quality of services and facilities had a simultaneous effect on outpatient satisfaction at the Merapi 1 Health Center, Lahat Regency.
The Effect Of Work Discipline And Work Motivation On Work Productivity At The Lahat Regency Fire And Rescue Service Supriono Supriono; Tri Rusilawati; Amaludin Amaludin
Journal of Management, Economic, and Accounting Vol. 5 No. 1 (2026): January
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i1.1001

Abstract

This study is entitled "The Influence of Work Discipline and Work Motivation on Employee Productivity at the Lahat Regency Fire and Rescue Service." This study aims to determine the influence of Work Discipline on Work Productivity and the influence of Work Motivation on Work Productivity at the Lahat Regency Fire and Rescue Service Kabupaten Lahat. The number of respondents in this study was 41 employees, the analysis method used was qualitative and quantitative descriptive analysis, namely by comparing existing theories and realities, by collecting data through questionnaires on 41 respondents, the questionnaires made were related to 3 (three) variables, namely Work Discipline, Work Motivation and Work Productivity, Data processing or data calculations using SPSS Statistic versi 30. Based on the results of the Multiple Linear Regression test b1 (regression coefficient value X1) has a positive value (+) of 0.032, it can be interpreted that if variable X1 increases, variable Y will also increase and vice versa, b2 (regression coefficient value X2) has a negative value (-) of - 0.009, it can be interpreted that if variable X2 increases, variable Y will decrease, and vice versa, The results of the t test (partial) show that the significance value of the influence of Work Discipline (X1) on Work Productivity (Y) is 0.001 < 0.05 and the calculated t value is 6.615 > the t table value of 1.685, so Ho is rejected and Ha is accepted, meaning that there is a significant influence of Work Discipline (X1) on Work Productivity (Y), the t test (partial) shows that the significance value of the influence of Work Motivation (X2) on Work Productivity (Y) is 0.001 < 0.05 and the calculated t value is 6.786 > The t table value is 1.685, so Ho is rejected and Ha is accepted, meaning that there is a significant influence of Work Motivation (X1) on Work Productivity (Y). The F test (Simultaneous Test) shows that the significant value for Variable X1 and Variable X2 on Variable Y is 0.960 > 0.05 and F count is 0.041 < F table value of 3.24. This proves that Ho is accepted and Ha is rejected, meaning that there is no significant influence of Variable X1 and Variable X2 on Variable Y.