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Relational Capital, Work Motivation, and Work Culture as Determinants of Employee Performance at the National Library of the Republic of Indonesia Rita Suartini; Budi Supriyatno; Azis Hakim
Dinasti International Journal of Digital Business Management Vol. 7 No. 1 (2025): Dinasti International Journal of Digital Business Management (December 2025 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i1.6216

Abstract

This study aims to examine the effects of relational capital, work motivation, and work culture on employee performance at the Center for the Development of Public and Special Libraries, National Library of the Republic of Indonesia, within the context of service transformation and bureaucratic reform. A quantitative approach was employed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). Data were collected through a questionnaire distributed to employees and analyzed using SmartPLS software. The results indicate that relational capital, work motivation, and work culture simultaneously influence employee performance, with an adjusted R-square value of 0.534, indicating a moderate predictive power of the model. Partially, work motivation and work culture have a significant positive effect on employee performance, whereas relational capital does not show a significant effect. The effect size (f²) analysis further reveals that work culture exerts the strongest influence, followed by work motivation, while the contribution of relational capital is negligible. These findings suggest that improving employee performance in the National Library environment is more effectively achieved through strengthening work culture and enhancing work motivation as part of human resource development and bureaucratic reform strategies. This study provides empirical evidence and practical implications for human resource management in public-sector library institutions
Evaluation of the Utilization of the Civil Service Information System (SIASN) Application for Name and NIP Correction Services Kanro Johannes Naibaho; Budi Supriyatno; Azis Hakim
Dinasti International Journal of Digital Business Management Vol. 7 No. 1 (2025): Dinasti International Journal of Digital Business Management (December 2025 - J
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i1.6127

Abstract

Efficient and accessible civil service is an important aspect of a country's development. Indonesia, as a country with a large and diverse civil service and a vast territory, faces complex challenges in providing equitable access to civil service for all civil servants. However, with rapid advances in information and communication technology, electronic-based government systems have emerged as a potential solution to improve service accessibility in Indonesia. The purpose of this study is to evaluate electronic-based government systems in improving the accessibility of public services in Indonesia and the benefits generated for the civil service (ASN). The Civil Service Information System (SIASN) is a digital platform developed by the State Civil Service Agency to manage ASN data and information in Indonesia. This study aims to evaluate the SIASN-based name and NIP correction service policy based on State Civil Service Agency Regulation Number 7 of 2023. This study uses a descriptive analytical approach by collecting data through literature studies and analysis of related documents. The results show that electronic-based government systems play an important role in improving the accessibility of public services and civil service in Indonesia. By reducing physical barriers, increasing efficiency, and providing additional benefits such as transparency and more active public participation, these systems can accelerate public service processes and increase the satisfaction of the civil service. To optimize the role of the electronic-based government system, joint efforts are needed between the civil service (ASN) and personnel managers in improving infrastructure, digital literacy, and data protection in order to accelerate personnel services in terms of correcting the names and NIP of civil servants (ASN) through the SKK SIASN application of the Civil Service National.
Optimization of Regional Development Administration Control by the Development Administration Bureau of the South Kalimantan Provincial Secretariat Naufal Naufal; Budi Supriyatno; Aziz Hakim
Dinasti International Journal of Management Science Vol. 7 No. 2 (2025): Dinasti International Journal of Management Science (November - December 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i2.6032

Abstract

The Development Administration Bureau of the South Kalimantan Provincial Secretariat is an important part of regional development. This bureau is tasked with formulating policies, supervising the implementation of regional tasks, and monitoring and evaluating the implementation of regional development policies. This bureau also assists the governor as the representative of the central government in regional development. This bureau also assists in regional development and the development of civil servant resources for regional development. The Development Administration Bureau of the South Kalimantan Provincial Secretariat has implemented two strategies to improve control over regional development: 1) Collaborating with agencies that focus on human resource development, and 2) Making optimal use of technology and information in carrying out work based on standard operating procedures (SOPs). The challenges faced by the Development Administration Bureau of the South Kalimantan Provincial Secretariat in carrying out its duties include: the large number of work areas, and changes in the system and methods of managing regional growth.
Digital Transformation of Minutes Preparation and Sessions Management through the Minutes Information System (SIRIH) of the Indonesian House of Representatives in 2025 Muhamad Aaqil Imama; Budi Supriyatno; Aziz Hakim
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6186

Abstract

The digital transformation of public institutions demands the integration of policy, governance, technology, and user behavior to generate public value. This qualitative study analyzes the implementation of the DPR RI Minutes Information System (SIRIH) at the DPR RI Secretariat General through a multi-level approach. At the macro level, the OECD Digital Government Policy Framework is used to assess digital governance maturity. At the meso level, a socio-technical system approach is used to analyze the integration of SPBE policies, organizational design, and court proceedings. At the micro level, the UTAUT model is used to explain the factors of system adoption and utilization by officials. Data were obtained through analysis of official documents and observation of work processes. The results show that at the macro level, SIRIH strengthens the efficiency, transparency, and accountability of court proceedings. At the meso level, SIRIH implementation encourages standardization of work processes and cross-unit coordination, but still faces limitations in system integration and alignment of technology design with organizational needs. At the micro level, performance expectancy and social influence are the main determinants of adoption, with challenges in digital literacy and interface quality. This study confirms that digital transformation of court proceedings is a multi-layered socio-technical process that requires simultaneous strengthening of policy, organizational design, and user capacity.