Hendri Herman
Magister Manajemen, Universitas Ibnu Sina, Batam, Kepulauab Riau

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Pengaruh Dukungan Organisasi, Kepuasan Kerja dan Keterlibatan Pegawai Terhadap Kinerja Pegawai Kantor Kecamatan Batam Kota Maya Karnia Anggraini; Hendri Herman; Sumardin Sumardin
eScience Humanity Journal Vol 6 No 1 (2025): eSience Humanity Vol.6 No.1 November 2025
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i1.374

Abstract

This study aims to examine the effect of organizational support, job satisfaction, and employee engagement on employee performance at the Batam Kota District Office. In the context of increasing public service demands and administrative responsibilities, employee performance has become a critical factor in ensuring effective and efficient governance at the local government level. However, variations in employee performance indicate the presence of organizational and psychological factors that require empirical investigation. This research employs a quantitative approach using a survey method. The population of this study consists of all employees working at the Batam Kota District Office, totaling 85 individuals, and the entire population was used as the research sample through a census technique. Data were collected using structured questionnaires and analyzed using multiple linear regression analysis to determine both partial and simultaneous effects of the independent variables on employee performance. The findings reveal that organizational support, job satisfaction, and employee engagement simultaneously have a positive and significant effect on employee performance. Partially, each independent variable also shows a significant influence on performance, indicating that employees who perceive higher organizational support, experience greater job satisfaction, and demonstrate stronger engagement tend to exhibit better work performance. The coefficient of determination indicates that these three variables contribute 3.2% to employee performance, while the remaining 96.8% is influenced by other factors not examined in this study. The results highlight the importance of strengthening organizational support systems, improving job satisfaction through fair compensation and career development opportunities, and encouraging employee involvement in decision-making processes. These efforts are expected to enhance employee performance and support the achievement of high-quality public services. This study contributes to human resource management literature, particularly in the public sector, and provides practical insights for policymakers in improving employee performance within government institutions.
Pengaruh Kompensasi, Karakteristik Pekerjaan, dan Kepuasan Kerja Terhadap Retensi Pegawai Pada Badan Pendapatan Daerah Kota Batam Anuar Bin Hasan; Hendri Herman; Mulyadi Mulyadi
eScience Humanity Journal Vol 6 No 1 (2025): eSience Humanity Vol.6 No.1 November 2025
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i1.375

Abstract

This study aims to examine the effect of compensation, job characteristics, and job satisfaction on employee retention at the Batam City Regional Revenue Agency (Bapenda). Employee retention is a strategic issue in public sector organizations, as high turnover rates can disrupt organizational effectiveness and hinder the achievement of regional revenue targets. This research employs a quantitative approach using a survey method. The population of the study consists of all civil servants working at Bapenda Batam City, totaling 67 employees, all of whom were included as respondents using a saturated sampling technique. Data were collected through questionnaires measured using a Likert scale. The data analysis was conducted using SPSS software, applying validity and reliability tests, classical assumption tests, and multiple linear regression analysis. The results indicate that compensation has a significant effect on employee retention with a significance value of 0.003 (<0.05). Job characteristics also have a significant effect on employee retention with a significance value of 0.002 (<0.05). Furthermore, job satisfaction shows a significant effect on employee retention with a significance value of 0.001 (<0.05). Simultaneously, compensation, job characteristics, and job satisfaction significantly influence employee retention, as indicated by a significance value of 0.004 (<0.05). The Adjusted R Square value of 0.947 indicates that compensation, job characteristics, and job satisfaction collectively explain 94.7% of the variation in employee retention, while the remaining 5.3% is influenced by other factors not examined in this study. The findings of this research are expected to provide practical contributions for local government institutions in formulating human resource policies, particularly in enhancing employee retention through fair compensation systems, well-designed job characteristics, and improved job satisfaction.