Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
P-Index
This Author published in this journals
All Journal KEWINUS: Jurnal Keperawatan dan Kesehatan
Elifa Ihda Rahmayanti
Program Studi Ilmu Keperawatan, Fakultas Kesehatan, Universitas Widya Nusantara
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Hubungan Komunikasi Perawat dengan Tingkat Kepuasan Pasien Rawat Inap di RSUD Undata Provinsi Sulawesi Tengah Sinta Astuti Pasau; Elifa Ihda Rahmayanti; Widyawati L Situmorang
KEWINUS: Jurnal Keperawatan dan Kesehatan Vol 2 No 2 (2025): Desember
Publisher : Universitas Widya Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65175/kewinus.v2i2.68

Abstract

Effective communication is a crucial component of nursing services and plays a significant role in determining patient satisfaction, particularly in inpatient care where nurses interact directly and continuously with patients. This study aimed to analyze the relationship between nurse communication and the level of inpatient satisfaction at Undata Regional General Hospital, Central Sulawesi Province. This study employed a quantitative approach with an analytical survey design using a cross-sectional method. A total of 75 inpatients were selected as respondents using a cluster sampling technique. Data were collected using validated and reliable questionnaires on nurse communication and patient satisfaction. Data analysis was performed using the chi-square test with the assistance of SPSS software. The results showed that the majority of respondents perceived nurse communication as effective (68.0%) and reported satisfaction with inpatient services (65.3%). Statistical analysis indicated a significant relationship between nurse communication and inpatient satisfaction (p < 0.05). Therefore, hospital management should pay special attention to improving the quality of nursing communication through regular patient satisfaction evaluations, performance feedback for nurses, and the development of standard operating procedures (SOPs) that emphasize humane and effective communication.
Hubungan Perilaku Asertif Perawat dengan Kualitas Pelayanan Keperawatan Rumah Sakit TK III Dr Sindhu Trisno Mutia Ahsun Raokang; Arniawan; Elifa Ihda Rahmayanti
KEWINUS: Jurnal Keperawatan dan Kesehatan Vol 2 No 2 (2025): Desember
Publisher : Universitas Widya Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65175/kewinus.v2i2.74

Abstract

Abstract Nurses’ assertive behavior is an important aspect of nursing services because it plays a crucial role in establishing effective communication. Suboptimal assertive behavior may lead to a decline in the quality of nursing care. This study aimed to examine the relationship between nurses’ assertive behavior in providing care and the quality of nursing services at TK III Dr. Sindhu Trisno Hospital. A quantitative study with a cross-sectional design was conducted from April 17 to April 27, 2025. The study population consisted of 711 patients from the June 2024 period, with a sample of 42 respondents selected using proportionate stratified random sampling. Data were collected using questionnaires on nurses’ assertive behavior and the quality of nursing services. Data analysis included univariate and bivariate analyses using the chi-square test with a significance level of p < 0.05. The results showed that most respondents rated nurses’ assertive behavior and the quality of nursing services as good (76.2%). Bivariate analysis indicated a significant relationship between nurses’ assertive behavior and the quality of nursing services (p = 0.001). It was concluded that there is a significant relationship between nurses’ assertive behavior and the quality of nursing services at TK III Dr. Sindhu Trisno Hospital; therefore, enhancing nurses’ assertive behavior is expected to improve service quality and patient satisfaction.
Hubungan Pelayanan Kesehatan dengan Tingkat Kepuasan Pasien di Puskesmas Tinggede Kabupaten Sigi Nurfatiyyah; Elifa Ihda Rahmayanti; Sabir
KEWINUS: Jurnal Keperawatan dan Kesehatan Vol 3 No 1 (2026): Juni
Publisher : Universitas Widya Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65175/kewinus.v3i1.88

Abstract

The World Health Organization (WHO) shows that there are 5.7 to 8.4 million deaths due to low quality of health services every year in low- and middle-income countries. Patient satisfaction is a response of service users (patients) that arise after receiving services and comparing the results of services obtained from service users. The purpose of the study was to analyze the relationship between health services and patient satisfaction levels at the. Types of quantitative research with Cross sectional design. The population in the study is all patients who visited the Tinggede Health Center from January to March 2025 which amounted to 2,561 patients. Samples were taken using the slovin formula, namely 96 people. Sampling technique using accidental sampling technique. The results of the study showed that most of the respondents stated that the health services provided at the Tinggede Health Center were in the good category, namely as many as 50 respondents (52.1%), the satisfaction level in the satisfied category was as many as 65 respondents (67.7%) and the results of the Chi square statistical test obtained a p value of 0.000 <0.05. There is a relationship between health services and patient satisfaction levels at the Tinggede Health Center, Sigi Regency.
Co-Authors Arniawan Mutia Ahsun Raokang Nurfatiyyah Sabir Sinta Astuti Pasau Widyawati L Situmorang