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All Journal Business, Economics and Entrepreneurship Jurnal Minfo Polgan (JMP) Mount Hope Global Economic Journal
Yoseph Erbito
Akademi Manajemen Bumi Sebalo Bengkayang
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Library & Information Science Mathematics Social Sciences

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ANALISIS DAN DAMPAK EKONOMI DIGITAL DI INDONESIA Yoseph Erbito; Solikhin Solikhin; Tri Purwani
Mount Hope Economic Global Journal Vol. 3 No. 2 (2025)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/mega.v3i2.830

Abstract

The digital economy refers to all economic activities that utilize digital technology and the internet as their main platform. In recent years, the digital economy has experienced rapid growth, having a significant impact on economic growth, innovation, and changes in consumer behavior. This article aims to examine various aspects of the digital economy, including its impact on economic sectors, the challenges it faces, and the policies needed to support its growth. In Indonesia, the digital economy is growing rapidly and is expected to continue to increase in line with the increasing penetration of the internet and smartphone usage. However, challenges such as cybersecurity, data privacy, and uneven infrastructure need to be addressed. The government and the private sector must work together to create an environment that supports the sustainable growth of the digital economy, so that Indonesia can take advantage of its enormous potential in the global digital economy.
PENGARUH KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT PADA DINAS PENDIDIKAN DAN KEBUDAYAAN KABUPATEN BENGKAYANG Yoseph Erbito; Tri Purwani; Solikhin
Business, Economics dan Entrepreneurship Vol 8 No 1 (2026): Business, Economics and Entrepreneurship
Publisher : Institut Shanti Bhuana, Program Studi Kewirausahaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46229/bee.v8i1.1088

Abstract

Kualitas pelayanan publik merupakan faktor penting dalam menentukan kepuasan masyarakat terhadap kinerja instansi pemerintah. Dinas Pendidikan dan Kebudayaan Kabupaten Bengkayang sebagai penyelenggara layanan perlu memastikan bahwa pelayanan yang diberikan sesuai dengan kebutuhan masyarakat. Oleh karena itu, evaluasi terhadap kualitas pelayanan publik sangat diperlukan agar kepuasan masyarakat dapat terpenuhi dengan baik. Penelitian ini berjudul Pengaruh Kualitas Pelayanan Publik terhadap Kepuasan Masyarakat pada Dinas Pendidikan dan Kebudayaan Kabupaten Bengkayang. Tujuan penelitian ini adalah untuk mengetahui sejauh mana kualitas pelayanan publik berpengaruh terhadap kepuasan masyarakat. Permasalahan yang diangkat dalam penelitian ini yaitu bagaimana pengaruh kualitas pelayanan publik terhadap kepuasan masyarakat pada Dinas Pendidikan dan Kebudayaan Kabupaten Bengkayang. Metode penelitian menggunakan pendekatan kuantitatif deskriptif dengan analisis inferensial. Teknik pengumpulan data dilakukan melalui kuesioner yang disebarkan oleh pihak dinas sebagai data sekunder, serta dilengkapi dengan dokumentasi untuk memperkuat hasil penelitian. Hasil penelitian menunjukkan bahwa kualitas pelayanan publik berpengaruh positif dan signifikan terhadap kepuasan masyarakat. Persamaan regresi sederhana diperoleh Y = 5,642 + 0,508X dengan nilai R = 0,623 dan R² = 0,388. Uji t menunjukkan t-hitung 4,906 > t-tabel 2,024 dengan sig. 0,000 < 0,05, sedangkan uji F menghasilkan F-hitung 24,064 > F-tabel 4,10 dengan sig. 0,000 < 0,05. Hal ini membuktikan bahwa semakin baik kualitas pelayanan publik yang diberikan, maka semakin tinggi pula kepuasan masyarakat.
Dampak Digitalisasi Rantai Pasok terhadap Efisiensi Biaya dan Daya Saing Usaha Mikro Kecil Menengah (UMKM) lokal di Era Ekonomi Digital Yoseph Erbito; Veneranda Rini Hapsari
Jurnal Minfo Polgan Vol. 15 No. 2 (2026): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v15i2.16543

Abstract

This study aims to analyze the impact of supply chain digitalization on operational cost efficiency and competitiveness of local Micro, Small, and Medium Enterprises (MSMEs) in the digital economy era. Amidst market competition that increasingly demands speed and efficiency, local MSMEs face challenges such as logistics cost inefficiencies and weak coordination. Supply chain digitalization through the integration of information technology, such as cloud-based inventory management systems, digital procurement platforms, and data analytics, offers a solution to address these issues. The research method used is a quantitative explanatory study with a survey technique of MSME actors in the Bengkayang Regency area, West Kalimantan. Data were analyzed using multiple linear regression techniques to examine the effect of supply chain digitalization variables on cost efficiency and competitiveness. The results show that the adoption of supply chain technology contributes significantly to reducing operational costs through optimizing logistics routes, minimizing inventory waste, and accelerating response times to customer orders. In addition, supply chain digitalization has been proven to increase the competitiveness of local MSMEs through business process transparency that strengthens customer trust and more flexible adaptability to changes in market consumption patterns. This study concludes that supply chain digitalization is a crucial strategy for local MSMEs to maintain business continuity and compete in an integrated digital economy ecosystem
Co-Authors Solikhin Solikhin Solikhin Tri Purwani Veneranda Rini Hapsari