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p-Index From 2021 - 2026
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All Journal Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan
Muhammad Ahmad Mazher
University Kuala Lumpur MALAYSIA
Arts Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

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Transformation of street-style fried rice into star-hotel cuisine: Innovations in processing, safety, sensory quality, and culinary tourism positioning I Wayan Andika Saputra; Cokorda Gede Putra Yudistira; Kasiani Kasiani; Majid Wajdi; Ratna Dewi; Muhammad Ahmad Mazher; Auwal Ahmed Ibrahim; Chet Narayan Acharya
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Vol. 3 No. 1 (2026): March 2026
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/kpsbsl.v3i1.71

Abstract

This study explores how humble street-style fried rice can be transformed into a premium star-hotel dish by integrating advances in food processing, quality control, and culinary tourism strategy. The aims are to enhance safety and shelf-life, standardize sensory quality, and reposition fried rice as a signature upscale offering. Methodologically, the paper synthesizes recent developments in prepared fried rice technologies, including novel thermal and non-thermal processing, freezing, and quality-monitoring tools, alongside case-based insights from tourism-driven dish upgrading and local rice innovations as culinary icons. Analysis focuses on microbial safety, starch retrogradation, texture, colour, and flavour stabilization, as well as menu standardization, presentation, and branding for tourist and hotel markets. The study concludes that combining advanced processing (e.g., physical field and static magnetic field freezing) with standardized recipes and tourism-oriented branding can elevate fried rice from roadside fare to a consistent, marketable star-hotel dish.
An operational assessment of housekeeping services in fulfilling guest requests: A case study of Rby Bali Ni Made Kami Elisa Putri; I Komang Mahayana Putra; Majid Wajdi; Muhammad Ahmad Mazher
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Vol. 2 No. 2 (2025): September 2025
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/kpsbsl.v2i2.119

Abstract

This study aims to evaluate the handling of guest requests in the housekeeping department of RbyA Bali, a five-star resort in South Kuta, Bali. The primary objectives are to analyse how guest requests are managed operationally and to identify the challenges faced by the housekeeping staff in adhering to the Standard Operating Procedures (SOPs). A qualitative descriptive method was employed in this research, using observation, interviews with housekeeping coordinators and staff, and documentation review as data collection techniques. The analysis followed a thematic approach to identify patterns and categories in request handling processes and challenges. The results reveal that while the hotel has a structured SOP in place, there are recurring issues in communication flow, time efficiency, and coordination between departments that affect service consistency. Some guest requests—such as extra amenities, turndown services, or special room arrangements—are not always fulfilled promptly, often due to a mismatch in workforce allocation or lack of digital coordination tools. Despite these challenges, the staff demonstrates a high commitment to guest satisfaction. The study concludes that effective handling of guest requests is crucial to enhancing service quality and maintaining a luxury brand image. Improvements are needed in administrative systems, training, and inter-departmental communication. The findings are expected to support operational refinement and serve as a reference for hospitality students and professionals seeking to improve guest service experiences.
Co-Authors Auwal Ahmed Ibrahim Chet Narayan Acharya I Komang Mahayana Putra I Wayan Andika Saputra Kasiani Kasiani Majid Wajdi Majid Wajdi Ni Made Kami Elisa Putri Putra Yudistira, Cokorda Gede Ratna Dewi