Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Hukum to-ra: Hukum untuk mengatur dan melindungi masyarakat
Christy
Universitas Internasional Batam

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
TINDAKAN MANIPULATIF JASA ANIMAL COMMUNICATOR DI ERA MODERN: TINJAUAN KOMPARATIF PERLINDUNGAN KONSUMEN DI INDONESIA DAN SINGAPURA Christy; Shenti Agustini; Nurlaily
Jurnal Hukum to-ra : Hukum untuk mengatur dan melindungi masyarakat Vol 12 No 1 (2026): April
Publisher : Fakultas Hukum Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55809/tora.v12i1.638

Abstract

Animal communicator services in Indonesia raise legal issues because they are prone to manipulation and difficult to verify. Consumers are often harmed by exaggerated claims, misleading information, and the absence of clear compensation mechanisms. This study aims to identify and compare consumer protection in Indonesia and Singapore, as well as analyze regulatory weaknesses in Indonesia in order to formulate policy recommendations. Using normative juridical methods and a comparative legal approach, this study analyzes the urgency of reconstructing consumer protection using responsive law theory by Philippe Nonet and Philip Selznick. The results show that the principle of freedom of contract can be abused to legitimize fraudulent practices, while consumers' rights to information, safety, choice, and compensation are often violated. Furthermore, overlapping regulations, such as the provisions between the UUPK and PP PMSE, weaken legal certainty. Therefore, legal reconstruction is necessary through more responsive regulations, strengthening dispute resolution institutions, and establishing transparency standards for service providers.
Co-Authors Agustini, Shenti Nurlaily