Ghevira Hakaza Zahara
Universitas Pendidikan Indonesia

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Analysis of ICT-based office administration readiness in vocational high schools: Perspectives of teachers, students, and alumni Elis Siti Sa'diyah; Ghevira Hakaza Zahara; Nandytha Putri Cahyana; Virda Agustina Virda; Rama Wijaya Abdul Rozak
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 3 (2026): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i3.118190

Abstract

AbstrakPenelitian ini bertujuan menganalisis implementasi pembelajaran administrasi perkantoran berbasis teknologi informasi dan komunikasi (TIK) pada Program Keahlian Manajemen Perkantoran dan Layanan Bisnis (MPLB) di SMK dalam menghadapi era Society 5.0. Penelitian ini menggunakan pendekatan kualitatif dengan desain deskriptif multi kasus melalui wawancara semi-terstruktur terhadap guru, siswa, dan alumni. Hasil penelitian menunjukkan bahwa pembelajaran telah mengarah pada pemanfaatan teknologi digital. Namun dalam implementasinya masih belum optimal, konsisten, dan terintegrasi. Proses pembelajaran masih berada pada tahap transisi antara metode konvensional dan digital. Faktor utama yang memengaruhi implementasi meliputi kompetensi guru, ketersediaan infrastruktur, kemampuan siswa dalam pengelolaan dokumen digital, serta manajemen keamanan data. Selain itu, ditemukan kesenjangan kemampuan digital antar siswa, rendahnya ketelitian, serta minimnya pemahaman keamanan informasi. Meskipun demikian, pembelajaran digital berkontribusi positif terhadap kesiapan kerja siswa. Penelitian ini menghasilkan framework konseptual sebagai dasar penguatan implementasi pembelajaran berbasis TIK secara terintegrasi Kata kunci : administrasi; kesiapan siswa smk; literasi digital; perkantoran AbstracThis study aims to anayze the implementation of office administration instruction based on information and communication technology (ICT) in the Office Management and Business Services (MPLB) program at vocational high schools in preparation for the Society 5.0 era. This study employs a qualitative approach with a descriptive multi-case design through semi-structured interviews with teachers, student, and alumni. The results indicate that learning has shifted toward the use of digital technology. However, its implementation is still not optimal, inconsistent, and not fully integrated. The learning process remains in  a transitional  phase between  conventional and digital methods. Key factors influencing implementation include teacher competencies, availability of infrastructure, student ability to manage digital documents, as well as data management and security. Additionally, the study identified a digital skill gap among students, low attention to detail, and limited understanding of information security. Nevertheless, digital learning contributes positively to students word readiness. This study produces a conceptual framewor as a basis for strengthening the implementation of ICT-based learning in an integrated manner. Keywords: administration; vocational high school students readiness; digital literacy; office administration  
Teachers’ Emotional Intelligence in Educational Contexts: A Scoping Review of Dimensions, Roles, Impacts, and Factors Siti Nurbayani; Rama Wijaya Abdul Rozak; Aida Nurfitriani Lustian; Ghevira Hakaza Zahara; Vini Agustiani Hadian; Naila Sazkia Romadhoni
Jurnal Paedagogy Vol. 13 No. 4 (2026): October (IN PRESS)
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jp.v13i4.22439

Abstract

This study aims to map the scientific evidence on teachers’ emotional intelligence by examining its conceptual dimensions, roles in instructional practice and professional relationships, reported associations with teachers’ well-being and work effectiveness, and contextual factors influencing its development and application. The study employed a scoping review based on Arksey and O’Malley’s five-stage framework and reported in accordance with the PRISMA-ScR guidelines to examine Scopus-indexed literature published between 2019 and 2025. The data were analyzed using descriptive numerical analysis and inductive thematic analysis of 17 articles that met the predetermined inclusion criteria. The findings revealed six dimensions organized into three layers: self-awareness and emotion management as the intrapersonal core; empathy, social awareness, and relational skills as the interpersonal layer; and professional motivation and values, along with ethical and reflective decision-making, as the value-orientation layer. Teachers’ emotional intelligence supports classroom management, teacher–student interactions, and collegial relationships and is associated with lower burnout, higher self-efficacy, and greater work engagement. Its development is shaped by organizational support and school culture, work experience and educational level, gender, socio-cultural context, and institutional policies. However, the evidence remains geographically uneven and is dominated by quantitative, cross-sectional studies. These findings suggest that emotional intelligence development should be systematically integrated into pre-service teacher education and continuing professional development, supported by effective school leadership and institutional policies.