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Commitment as a Mediator of the Relationship between Training, Job Stress, ISM Code, and Ship Crew Performance Alwi Sibali; Ansar; Gunawan; Umi Farida
Journal of Indonesian Scholars for Social Research Vol. 6 No. 1 (2026): JISSR
Publisher : Cendekiawan Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59065/jissr.v6i1.281

Abstract

This study examines the relationship between training, job stress, and the International Safety Management (ISM) Code and ship crew performance, with commitment positioned as a mediating variable. The research was conducted at SKOM Sdn. Bhd. (SK Offshore & Marine) in Malaysia and focused on ship crews working on 10 offshore vessels. A quantitative approach was employed using a descriptive and confirmatory design. The study involved 213 crew members as respondents. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling (SEM) with SmartPLS and SPSS version 22. The findings reveal that commitment plays a significant mediating role in linking training, job stress, and ISM Code implementation to ship crew performance. Training contributes to better performance when it strengthens crew commitment and supports technical readiness in demanding maritime operations. Job stress, although often viewed as detrimental, becomes more manageable when organizational commitment is maintained, allowing crew members to remain focused on their responsibilities. Likewise, the implementation of the ISM Code enhances performance not only through compliance with safety procedures but also through its capacity to foster a stronger sense of responsibility and commitment among crew members. These results indicate that commitment is a central mechanism through which organizational and operational factors influence performance in the maritime sector. The study recommends strengthening technical training, improving workload distribution, providing mental and emotional support, and ensuring consistent implementation of safety management procedures to enhance ship crew performance.
Synergy of Competence and Mental Well-being in Achieving Offshore Fleet Operational Targets: The Mediating Role of Organizational Commitment Ansar; Alwi Sibali; Gunawan; Umi Farida; Mattalatta; Kurniawaty
Journal of Indonesian Scholars for Social Research Vol. 6 No. 1 (2026): JISSR
Publisher : Cendekiawan Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59065/jissr.v6i1.282

Abstract

This study explores the critical synergy between technical competence and mental well-being in driving the operational success of offshore maritime fleets. Amidst a recorded decline in performance targets at SKOM Sdn. Bhd. (SK Offshore & Marine) from 2021 to 2023, this research identifies the underlying factors influencing ship crew productivity. Using a quantitative confirmatory design, data were collected from 213 crew members across 10 offshore vessels and analyzed through Structural Equation Modeling (SEM). The findings demonstrate that while technical training and the implementation of the International Safety Management (ISM) Code directly enhance operational execution, their long-term impact is heavily dependent on the psychological state of the crew. Job stress was found to significantly undermine both performance and organizational attachment. Crucially, the study reveals that organizational commitment acts as a vital bridge; it translates training and safety protocols into sustained high performance while mitigating the negative effects of occupational stress. These results suggest that achieving offshore operational targets requires more than just procedural compliance; it demands an integrated management approach that prioritizes mental health support alongside technical development. The study provides strategic recommendations for maritime managers to balance workload distribution and strengthen crew commitment to ensure operational reliability in high-risk environments.