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All Journal Journal Research of Social Science, Economics, and Management
Moch Wahyu Ksatria Budi
Institut Pertanian Bogor
Environmental Science

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Performance Management Improvement in Financing Companies (Case Study of The Commercial Business Division Of Pt. Xyz) Moch Wahyu Ksatria Budi; Nimmi Zulbainarni; Arry Ekananta
Journal Research of Social Science, Economics, and Management Vol. 5 No. 2 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i2.1088

Abstract

Financial industries is one of the many economic sector which have huge contribution to a country’s GDP (Gross Domestic Products). Financing companies is one of its contributors, hence it needs top performance in order to secure its postion in national benefactors. This study revolves on performance management inside a division in one of Indonesia’s top financing company. The performance management itself relies on several indicators includinh: leadership, environment, motivation, engagment, and satisfaction. Thus, this study aims to explain which indicators affect the employee’s performance the most. This study used data gathered from 90 people inside Commercial Business division, the data collection itself is done by using Google forms and the analysis itself is conducted through SEM-PLS method. The results of this study confirms of how each aforementioned indicators affects employee’s performance. Moreover, work motivation became the only indicator that have slightest impact on employee’s performance inside Commercial Business division.
Performance Improvement on a Finance Company (A Case Study Inside Commercial Business Division of PT XYZ) Moch Wahyu Ksatria Budi; Nimmi Zulbainarni; Arry Ekananta
Journal Research of Social Science, Economics, and Management Vol. 5 No. 6 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i6.1259

Abstract

The financial industry is one of the many economic sectors that make a huge contribution to a country’s GDP (Gross Domestic Product). Financing companies are among its contributors; hence, they need top performance to secure their position as a national benefactor. This study revolves around performance management inside a division of one of Indonesia’s top financing companies, PT XYZ. Performance management itself relies on several indicators, including leadership, environment, motivation, engagement, and satisfaction. Thus, this study aims to explain which indicators affect employees’ performance the most. This study used data gathered from 90 people in the Commercial Business Division; data collection was done using Google Forms, and analysis was conducted through the SEM-PLS method. The results of this study confirm how each of the aforementioned indicators affects employees’ performance. Moreover, work motivation was the only indicator with the slightest impact on employees’ performance in PT XYZ’s Commercial Business Division. The implications of the findings suggest that performance improvement in this division can be optimized through an integrated approach that emphasizes enhancing leadership capacity and fostering a more collaborative work environment, rather than relying solely on short-term motivational incentives. These findings provide a basis for management to design more effective leadership development programs and work environment policies that support sustained work engagement and job satisfaction.
Co-Authors Arry Ekananta Nimmi Zulbainarni