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Human Relations Implementation in Sustaining Business Cooperation (A Case Study at PT Pan Pacific Nesia) Puja Kharisma Nurfauziah; Ani Yuningsih; Maman Suherman
MIMBAR : Jurnal Sosial dan Pembangunan Volume 41, No. 2, (December 2025) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v41i2.8986

Abstract

This study analyzes the implementation of Human Relations–based business communication in sustaining long-term cooperation with investors at PT Pan Pacific Nesia, a garment manufacturing company within a Korean business group. Operating in a dynamic, labor-intensive environment, the company faces challenges in maintaining accurate information flow and transparent reporting to its primary investor. The research aims to explain how Human Relations functions as a communication technique and relationship management strategy that supports trust-building, collaboration, and investor confidence. Human Relations theory, Relationship Management Theory, and Integrative Negotiation are used to interpret the interpersonal and relational dynamics within the communication process. A qualitative case study design within a constructivist paradigm was employed. Data were obtained through in-depth interviews, direct observation, and document analysis, with purposive sampling involving Human Relations personnel, Payroll and Accounting staff, Operations representatives, and investor delegates. The findings indicate that PT Pan Pacific Nesia implements integrated Human Relations communication practices, including routine coordination forums, transparent digital reporting, and open dialogue communication. These practices foster trust, commitment, and relationship satisfaction. The use of an integrative negotiation approach further supports mutually beneficial, long term agreements. The study concludes that strategic Human Relations communication supported by relational management and integrative negotiation principles plays a vital role in maintaining transparency, strengthening collaboration, and sustaining long term business partnerships in the garment industry.
Komunikasi Instruksional Pada Program Kesetaraan Paket C Ari Usman; Ani Yuningsih; Ike Junita Triwardhani
Jurnal Peurawi: Media Kajian Komunikasi Islam Vol. 5 No. 2 (2022): Jurnal Peurawi: Media Kajian Komunikasi Islam
Publisher : Universitas Islam Negeri Ar-Raniry Banda Aceh

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Abstract

Students in the high school equivalency program have their own uniqueness including: age, marital status, and socioeconomic status. They have experienced dropout and have not carried out learning activities for a long time. During the COVID 19 pandemic, most of the learning process takes place online, which is not easy for them. The research entitled "Instructional Communication in the High School Equivalency Program" intends to find out how the instructional communication model between tutors and students of the high school equivalency program in PKBM Patrakomala Bandung. The purpose was to analyze the interaction between tutors and students, the application of learning methods, the use of media, and the obstacles faced in the instructional communication process. This study uses a qualitative method with a case study approach. This study also uses constructivism theory from Jesse Delia. The results show that offline interactions are transactional, while online interactions are interactional. The learning methods used are: independent learning methods, assignments, lectures, and questions and answers. Tutors have full authority to determine the learning method to be used. The media used are seTARA Daring and WhatsApp groups. The obstacles encountered come from personal and situational variables of the students.