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All Journal Jurnal Abdimas Maduma RJOCS (Riau Journal of Computer Science)
Iin Seprina
Universitas Sriwijaya, Indonesia
Humanities Computer Science & IT Education

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Implementasi Aplikasi E-Arsip Surat Keluar Untuk Meningkatkan Tertib Administrasi di Kelurahan Plaju Darat Naretha Kawadha Pasemah Gumay; Purwita Sari; Ermatita; Mira Afrina; Miftahul Falah; Junia Kurniati; Willy; Iin Seprina; Ari Wedhasmara; Muhammad Ichsan Hadjri
JURNAL ABDIMAS MADUMA Vol. 5 No. 1 (2026): Januari, 2026
Publisher : English Lecturers and Teachers Association (ELTA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52622/jam.v5i1.591

Abstract

Pengelolaan arsip surat keluar di Kelurahan Plaju Darat masih dilakukan secara manual sehingga sering menimbulkan masalah seperti pencarian arsip yang lama, risiko kehilangan dokumen, penomoran tidak tertib, dan keterbatasan ruang penyimpanan. Kondisi ini menghambat pelayanan administrasi. Kegiatan pengabdian ini bertujuan mengimplementasikan aplikasi e-arsip berbasis web untuk meningkatkan ketertiban, efisiensi, dan kecepatan pengelolaan arsip. Mitra kegiatan adalah aparatur kelurahan dan perangkat RT/RW dengan 35 peserta pelatihan. Pelaksanaan meliputi identifikasi masalah, analisis kebutuhan, perancangan, pengembangan, uji coba aplikasi, pelatihan, pendampingan, dan evaluasi. Proses dilakukan secara partisipatif melalui observasi, wawancara, FGD, dan praktik langsung. Hasil menunjukkan aplikasi berhasil diterapkan dan digunakan aktif. Secara kualitatif, sistem mempercepat pencatatan, meningkatkan ketertiban data, serta memudahkan pencarian dan pelaporan. Secara kuantitatif, waktu pencarian surat turun dari ±30 menit menjadi kurang dari 1 menit, kesalahan pencatatan berkurang signifikan, dan setidaknya tiga aparatur telah menguasai seluruh prosedur aplikasi. Kegiatan ini berdampak pada peningkatan kapasitas digital aparatur, modernisasi administrasi kelurahan, mendukung SDGs 9, serta berkontribusi pada pencapaian IKU perguruan tinggi. Kata Kunci : E-arsip; Surat keluar; administrasi kelurahan
Implementasi Knowledge Management Systems Berbasis Web untuk Teknisi dan Operasional Jaringan di SMK XYZ Palembang Leon Abdillah; Mezi Puspayani; Iin Seprina
RJOCS (Riau Journal of Computer Science) Vol. 12 No. 1 (2026): RJOCS (Riau Journal of Computer Science)
Publisher : Fakultas Ilmu Komputer, Universitas Pasir Pengaraian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30606/rjocs.v12i1.4968

Abstract

This study discusses the design and implementation of a web-based Knowledge Management System (KMS) customized for technicians and network operations workers at SMK XYZ Palembang. The system tackles difficulties linked to fragmented technical knowledge, delayed problem resolution, and limited access to institutional expertise by offering a consolidated, searchable archive of articles, and troubleshooting instructions. Core features include a responsive site with usage data, a discussion forum for asynchronous peer support, and a Knowledge Expert page where employees, administrators, and subject-matter experts submit and curate material. Development followed a disciplined requirements-analysis and UML-based modeling methodology, stressing usability, role-based access, and content control. Preliminary user feedback indicates that the KMS enhances information accessibility, eliminates duplicate questions, and develops a community of practice among technical professionals. The findings are consistent with prior research suggesting that well-designed KMS deployments improve cooperation, operational efficiency, and knowledge retention in vocational and higher-education settings. Future work will combine AI-powered search, mobile optimization, and advanced analytics to maintain engagement and continually improve content quality.
Co-Authors Ari Wedhasmara Ermatita Junia Kurniati Leon Andretti Abdillah Mezi Puspayani Miftahul Falah Mira Afrina Naretha Kawadha Pasemah Gumay Purwita Sari Willy