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All Journal Ekonomi Bisnis International Journal Management and Economic (IJME)
Supiani
Gunadarma University
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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THE ROLE OF POSITIVE EMOTIONS AS A MEDIATION BETWEEN LIVE STREAMING AND FLASH SALES ON IMPULSE BUYING IN TIKTOK SHOP Supiani; Asih Mauizah
International Journal Management and Economic Vol. 5 No. 2 (2026): May: International Journal Management and Economic
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijme.v5i2.3001

Abstract

The rise of social commerce platforms such as TikTok Shop reflects the integration of entertainment social interaction, and commerce. Features like Live Streaming and Flash Sale are widely recognized for shaping interactive shopping experiences that can trigger Impulsive Buying, particularly among Generation Z, who are highly engaged with digital media. This study explores the direct and indirect effects of Live Streaming and Flash Sale on Impulsive Buying, with Positive Emotion as a mediating variable. A quantitative approach was employed through an online survey of 200 Generation Z respondents in Greater Jakarta, analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). Results show that Live Streaming and Flash Sale significantly influence Impulsive Buying, both directly and indirectly through Positive Emotion. The findings highlight the mediating role of emotional factors in digital marketing strategies and suggest that emotionally engaging, video-based shopping experiences can strengthen consumer involvement and enhance sales performance.
CUSTOMER SATISFACTION WITH BUS RAPID TRANSIT (BRT) SERVICES: THE ROLE OF PRICE PERCEPTION, TRUST, AND SERVICE QUALITY Dani Ahmad Sholeh; Supiani
Jurnal Ilmiah Ekonomi Bisnis Vol. 31 No. 2 (2026)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35760/eb.2026.v31i2.666

Abstract

The objective of this research is to ascertain how perceived price, trust, and service quality impact customer satisfaction regarding bus rapid transit (BRT) services. Multiple linear regression was utilized to analyze the data, which comprised latent variables. Data collection was carried out through questionnaires possessing verified validity and reliability. One hundred respondents were secured via a convenience sampling approach. Findings demonstrate a simultaneous effect of all independent variables on customer satisfaction. Individually, customer satisfaction is affected by perceived price and trust, whereas service quality exhibits no significant impact.
Co-Authors Asih Mauizah Dani Ahmad Sholeh