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All Journal Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Communio: Jurnal Jurusan Ilmu Komunikasi
Dinda Emily Assadiyah
Institut Pariwisata Tedja Indonesia
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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Pemaknaan Cyberbullying oleh Pelatih Sanggar Seni Tradisional Ayodya Pala Rizky Oktarina Costa; Dinda Emily Assadiyah
Jurnal Communio : Jurnal Jurusan Ilmu Komunikasi Vol 15 No 1 (2026): January
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jikom.v15i1.9869

Abstract

Transformasi komunikasi budaya ke ruang digital membuat pelatih seni tradisional semakin bergantung pada media sosial, namun pada saat yang sama meningkatkan kerentanan terhadap cyberbullying. Penelitian ini bertujuan untuk memahami pemaknaan pelatih Sanggar Tari dan Seni Tradisional Ayodya Pala terhadap cyberbullying, menganalisis dampak psikososial dan sosial yang ditimbulkan, serta merumuskan strategi pencegahan berbasis nilai budaya yang dikembangkan komunitas. Penelitian menggunakan pendekatan kualitatif dengan metode fenomenologi. Data diperoleh melalui wawancara mendalam terhadap tiga pelatih aktif yang dipilih secara purposif dan dianalisis secara tematik. Hasil penelitian menunjukkan bahwa cyberbullying dimaknai sebagai kekerasan digital yang muncul melalui komentar negatif terhadap penampilan, impersonasi akun, serta penyebaran konten yang merusak reputasi. Dampak yang dirasakan meliputi penurunan kepercayaan diri, tekanan emosional, rasa tidak aman, serta perubahan relasi sosial antara pelatih, murid, dan komunitas. Media sosial dipandang secara ambivalen sebagai sarana promosi budaya sekaligus sumber risiko psikososial. Sebagai respons, pelatih mengembangkan strategi pencegahan berbasis nilai budaya, meliputi penanaman etika komunikasi digital, dukungan relasional, dan edukasi literasi digital internal. Penelitian ini menyimpulkan bahwa literasi digital berbasis nilai budaya relevan untuk membangun ruang digital yang aman bagi komunitas seni tradisional dan merekomendasikan penguatan kode etik digital serta pendampingan komunitas yang berkelanjutan.
DIGITAL FATIGUE IN THE HOSPITALITY INDUSTRY: THE MODERATING ROLE OF SUPERVISOR SUPPORT ON QUIET QUITTING Nurul Sukma Lestari; Rachel Dyah Wiastuti; Seruni Dinitri; Pratiwi; Jessyca Yulianty; Dinda Emily Assadiyah
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.105938

Abstract

The novelty of this study lies in its analysis of the dual role of supervisor support as a moderating variable in the relationship between job burnout and job overload due to technology use on quiet quitting among hotel employees belonging to Generation Z in Indonesia, a topic that is still rarely explored. This study aims to analyze the influence of job burnout and job overload due to technology use on the phenomenon of quiet quitting and determine the role of supervisor support as a moderating variable in this relationship. This study was conducted on star-rated hotel employees in Jakarta, specifically Generation Z, who have worked for at least two years, either contractually or permanently. The research method used is SEM-PLS with 224 respondents. The results show that Technology Job Burnout and Technology Job Overload have a positive and significant effect on Quiet Quitting. Meanwhile, Supervisor Support has proven to have a moderating effect in the opposite direction: a positive effect on the relationship between Technology Job Burnout and Quiet Quitting, but a negative effect on the relationship between Technology Job Overload and Quiet Quitting. These findings indicate that supervisor support can strengthen the impact of burnout while mitigating the effect of overload on quiet quitting behavior, depending on the employee's psychological condition. Further research is recommended to broaden the scope of the research area and include variables such as employee engagement and psychological resilience to deepen the understanding of the dynamics of quiet quitting in the digital era.
Co-Authors Jessyca Yulianty Nurul Sukma Lestari Pratiwi Rachel Dyah Wiastuti Rizky Oktarina Costa Seruni Dinitri