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All Journal Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Jurnal Pemberdayaan: Publikasi Hasil Pengabdian kepada Masyarakat (JPM ITTC )
Sofe Priaman Mendrofa
Universitas Nias
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Social Sciences

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Sistem Informasi Arsip Surat Masuk dan Keluar Berbasis Website Disdukcapil Nias Sofe Priaman Mendrofa; Sinar Elsa Zendrato; Aris Gunawan Zai; Elviani Gea; Ikhtiar Mudah S. Zendrato; Melianus Zebua; Nov Elhan Gea
Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2025): Juli-Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jpmittc.v4i2.3428

Abstract

Manual management of letter archives in government agencies remains a barrier to efficient administrative services. The main problems faced are delays in document retrieval, the risk of losing physical archives, and the lack of a tracking system and data integration between departments. This study aims to develop a website-based information system for incoming and outgoing letter archives at the Population and Civil Registration Office (Disdukcapil) of Nias Regency. This system is designed to replace manual processes and improve the effectiveness of agency archive management. The method used is the Waterfall software development model, with stages of needs analysis, system design, implementation, testing, and maintenance. Data collection techniques were carried out through direct field observation, interviews with related employees, and literature studies relevant to digital archiving systems. Analysis was carried out on user needs, business processes for letter management, and testing of the developed system's functionality. The results of the study indicate that this system can speed up the process of recording and tracking letters by up to 50%, reduce the risk of document loss, and improve data accuracy and transparency of disposition. With classified login features, automatic notifications, and digital reporting, this system is considered effective in supporting administrative modernization. The system developed also has the potential to be replicated in other government agencies to encourage digital transformation in public services.
Analisis Analisis dan Pengembangan Sistem Informasi Pelayanan Koperasi Credit Union Dosnitahi Pinangsori Menggunakan Model DeLone dan McLean Sofe Priaman Mendrofa; Ofelius Laia; Arliyanto Zai; Jurisman Waruwu
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 5 No. 2 (2026): September 2026
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v5i2.1641

Abstract

Penelitian ini dilatarbelakangi oleh masih adanya keterbatasan pada Sistem Informasi Pelayanan Koperasi Credit Union Dosnitahi Pinangsori Cabang Hiliduho, terutama pada penyajian informasi, dashboard operasional, notifikasi, pelaporan, monitoring, serta antarmuka dan navigasi. Penelitian bertujuan menganalisis Kualitas Sistem, Kualitas Informasi, dan Kualitas Layanan; menganalisis hubungannya dengan Kepuasan Pengguna dan Manfaat Bersih; mengidentifikasi kelemahan serta kebutuhan pengembangan; dan menyusun rancangan pengembangan sistem. Penelitian menggunakan pendekatan kuantitatif explanatory dengan Model Kesuksesan Sistem Informasi DeLone dan McLean (2003). Data utama berasal dari 49 anggota koperasi sebagai unit analisis PLS-SEM, sedangkan 7 karyawan pengguna langsung sistem digunakan sebagai data pendukung. Analisis dilakukan menggunakan SmartPLS. Hasil menunjukkan bahwa ketiga kualitas sistem secara umum dipersepsikan baik dengan rata-rata keseluruhan indikator 4,307. Kualitas Informasi berpengaruh positif dan signifikan terhadap Kepuasan Pengguna (O=0,338; T=0,117; p=0,004), sedangkan Kualitas Sistem (O=0,293; T=0,165; p=0,075) dan Kualitas Layanan (O=0,262; T=0,147; p=0,074) belum signifikan. Kepuasan Pengguna berpengaruh positif dan signifikan terhadap Manfaat Bersih (O=0,639; T=0,096; p0,000). Temuan empiris dan observasi kemudian diterjemahkan menjadi kebutuhan dashboard, penyempurnaan informasi dan navigasi, notifikasi otomatis, pelaporan, monitoring, serta rancangan flowchart, use case, activity diagram, ERD, struktur menu, dan wireframe.  
Co-Authors Aris Gunawan Zai Arliyanto Zai Elviani Gea Ikhtiar Mudah S. Zendrato Jurisman Waruwu Melianus Zebua Nov Elhan Gea Ofelius Laia Sinar Elsa Zendrato