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Journal : Enrichment: Journal of Multidisciplinary Research and Development

Risk Mitigation Analysis with the House of Risk (HOR) Method Approach in the Service Procurement Process Zulfiadi, Zulfiadi; Arhami, Arhami; Fradinata, Edy
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 3 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i3.395

Abstract

Service procurement is a crucial part of supply chain operations, often susceptible to various risks that can disrupt business continuity. PT. Pupuk Iskandar Muda, a major fertilizer company in Indonesia, faces multiple risk events in its service procurement processes. This study aims to identify these risks and propose effective mitigation strategies using the House of Risk (HOR) method. The HOR model comprises two phases: risk identification and prioritization using Aggregate Risk Potential (ARP), followed by the development of mitigation strategies based on risk agent rankings. The results reveal 20 risk events and 19 associated risk agents, from which 10 were prioritized through Pareto analysis. Consequently, 11 mitigation strategies were formulated to address the root causes of these high-impact risks. The novelty of this research lies in its specific focus on risk mitigation in service procurement—an area often overlooked in supply chain literature, which typically emphasizes goods procurement. This study contributes to the development of more targeted and proactive risk management approaches, particularly for state-owned enterprises operating in complex, high-stakes industries.
Optimization of Web-Based Integrated Management System Audit Process with System Development Life Cycle (SDLC) Appro Haikal, Riyan; Arhami, Arhami; Iskandar, Iskandar
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 5 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i5.440

Abstract

PT Pupuk Iskandar Muda as a strategic industrial company has implemented the Pupuk Iskandar Muda Management System (SMPIM) which integrates various ISO and non-ISO standards. In the implementation of SMPIM's internal audit, there are operational constraints, especially in the management of follow-up audit findings that are still carried out manually and separately, causing time inefficiencies and prone to errors. This research aims to optimize the audit process of an integrated management system through the development of a website-based system using the System Development Life Cycle (SDLC) approach. The research method used a quasi-experiment pre and posttest without control group involving 41 internal auditors. Data analysis used descriptive statistics, Mann-Whitney U test, gap analysis, and Analytical Hierarchy Process (AHP). The results showed that the website system managed to significantly reduce the audit completion time from an average of 55.90 days to 26.35 days (p-value < 0.001). The AHP evaluation showed that the website method obtained a priority value of 0.873 compared to the manual method of 0.604. Gap analysis showed a variation in implementation achievement between management systems, with a significant increase in SMAP ISO 37001:2016 from 93% to 97%, while other systems experienced a decrease or stabilization. The development of a website system has proven to be effective in optimizing the internal audit process by providing easy access, real-time monitoring, and improving overall operational efficiency.