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p-Index From 2021 - 2026
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All Journal Jurnal Mantik
Yudha Budi Abadi
Post Graduate Program of Alifa Institute, Indonesia
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

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The effect of implementation and data quality on continuance intention in using the Sistem Informasi Penilaian (SIP DJKN), mediated by service quality Sairin Sairin; Yudha Budi Abadi; Siti Nur Azizah
Jurnal Mantik Vol. 10 No. 2 (2026): August : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i2.7251

Abstract

The implementation of Sistem Informasi Penilaian (SIP - DJKN) has intensified the need for public organizations to strengthen employee performance through digital adaptation and effective leadership practices for increase public services. The research adopts a quantitative approach using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected from 103 respondents, consisting of employees within the Directorate General of State Assets (DJKN) and related stakeholders through Purposive sampling using structured questionnaires with Likertscale measurements. The findings indicate that both system implementation and data quality positively and significantly influence continuance intention. Furthermore, service quality plays a critical mediating role in strengthening these relationships. The results highlight the importance of improving service responsiveness and ensuring high-quality data to sustain long-term system adoption in public sector digital transformation. This study contributes to the literature by confirming the importance of service quality as a mediator in public sector digital systems
Co-Authors Sairin Sairin Siti Nur Azizah