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All Journal JKMP (Jurnal Kebijakan dan Manajemen Publik)
Lailul Mursyidah
Universitas Muhammadiyah Sidoarjo, Jawa Timur, Indonesia
Environmental Science Law, Crime, Criminology & Criminal Justice

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Digitalization of Village Services in the VUCA Era: A Systematic Literature Review: Digitalisasi Pelayanan Desa di Era VUCA: Tinjauan Literatur Sistematis Lailul Mursyidah; Hendra Sukmana; Isnaini Rodiyah; Ahmad Riyadh Umar Balahmar; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2084

Abstract

Digital transformation in the public sector is a crucial strategy for improving the quality of public services and strengthening governance in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) era. Village governments, as the government units closest to the community, play a strategic role in providing basic administrative services. This article aims to examine SIPRAJA as a form of village service digitalization from a VUCA perspective through a systematic literature review. The research data was obtained from scientific articles indexed by Scopus, ScienceDirect, and Google Scholar from 2015 to 2024. The study results indicate that village service digitalization plays a significant role in improving service efficiency, government transparency, and participation in village governance. However, the implementation of village digitalization still faces various challenges, such as limited digital infrastructure and literacy gaps.
E-government Governance through SID from a Good governance Perspective (Study of Sugihwaras Village Government): Tata Kelola E-government melalui SID Dalam Perspektif Good governance (Studi Pemerintah Desa Sugihwaras) Isnaini Rodiyah; Lailul Mursyidah; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 13 No 2 (2025): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v13i2.1959

Abstract

The Village Information Sistem is an effort by the central government to improve the information sistem at the village level. The purpose of this research is to analyze and describe concrete problems related to how the Implementation of E-goverment through the Village Information Sistem in the Perspective of Good governance. This research uses descriptive qualitative research methods. The descriptive qualitative method was used to collect as much information as possible about the Village Information Sistem. Data collection methods included observation, interviews, and documentation. The results of this study indicate that in the transparency indicator, there is still a sub menu that is not up to date regarding the use of the realization of funds from the allocated budget and important data related to village development is not available or the page is not found
Digitalization of Village Services in the VUCA Era: A Systematic Literature Review: Digitalisasi Pelayanan Desa di Era VUCA: Tinjauan Literatur Sistematis Lailul Mursyidah; Hendra Sukmana; Isnaini Rodiyah; Ahmad Riyadh Umar Balahmar; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2084

Abstract

Digital transformation in the public sector is a crucial strategy for improving the quality of public services and strengthening governance in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) era. Village governments, as the government units closest to the community, play a strategic role in providing basic administrative services. This article aims to examine SIPRAJA as a form of village service digitalization from a VUCA perspective through a systematic literature review. The research data was obtained from scientific articles indexed by Scopus, ScienceDirect, and Google Scholar from 2015 to 2024. The study results indicate that village service digitalization plays a significant role in improving service efficiency, government transparency, and participation in village governance. However, the implementation of village digitalization still faces various challenges, such as limited digital infrastructure and literacy gaps.
Co-Authors Ahmad Riyadh Umar Balahmar Eni Rustianingsih Hendra Sukmana Isnaini Rodiyah