Article Per Year (5 Year)
p-Index From 2021 - 2026
0.835
P-Index
This Author published in this journals
All Journal Waluya The International Science of Health Journal
Wa Ode Nova Noviyanti Rachman
Master of Public Health Study Program, Faculty of Health Sciences, Mandala Waluya University, Indonesia
Dentistry Education Health Professions Medicine & Pharmacology Nursing Public Health Other

Published : 5 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 5 Documents
Search

 1 
Patient Satisfaction Based on Responsiveness at the Kolaka Regency Health Center Using the American Customer Satisfaction Index (ACSI) Model Syamsiah Nur; Sartini Risky; Wa Ode Nova Noviyanti Rachman
Waluya The International Science of Health Journal Vol. 5 No. 1 (2026): Waluya The International Science of Health Journal
Publisher : Magister Kesehatan Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54883/m1s7vy62

Abstract

Introduction: This study examines patient satisfaction levels at Kolaka Regency Community Health Centers using the American Customer Satisfaction Index (ACSI) model. The background of the study indicated patient satisfaction issues, particularly related to service responsiveness, identified through initial observations at four of the 14 health centers. The main issues included long waiting times, difficulty accessing information, and a lack of effective communication. The study aimed to evaluate patient satisfaction with a focus on the responsiveness of patient care at Kolaka Regency Community Health Centers. Method: This research employed a qualitative method with a case study design, involving 15 informants selected through purposive and snowball sampling techniques. Data collection was conducted through in-depth observation and triangulation, with data analysis using the N-VIVO application. Result: Despite positive aspects such as good communication and competent medical services, several areas still require improvement. Key challenges include long waiting times, the need for facility upgrades in some areas, and the need for efficiency in stock management and service times. Analysis using the ACSI Model revealed variations in patient satisfaction levels across various service aspects, with some community health centers performing better than others. Conclusion: Patient satisfaction levels at Kolaka Regency Community Health Centers vary and require improvement in several areas. Factors such as community health center accreditation, the number of healthcare workers, and the quality of facilities significantly influence patient satisfaction.
Effectiveness of Health Promotion through Leaflet Media in Improving Knowledge, Attitudes, and Practices on Occupational Health and Safety among White Copra Workers in Toari District Kolaka Regency Tri Puspa Sari; Tasnim Tasnim; Wa Ode Nova Noviyanti Rachman
Waluya The International Science of Health Journal Vol. 5 No. 1 (2026): Waluya The International Science of Health Journal
Publisher : Magister Kesehatan Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54883/vd1hq647

Abstract

Introduction: Occupational accidents among farmers and plantation workers in Indonesia, including white copra workers in Toari District, Kolaka Regency, are a serious problem with high risks due to exposure to hazardous chemicals, the use of machinery, and unsafe working conditions. Although occupational health and safety are very important, they are often neglected, resulting in high rates of accidents, injuries, and illnesses, and negatively impacting worker health and productivity. This study aims to analyze the effectiveness of health promotion using leaflet media in increasing knowledge, attitudes, and actions regarding occupational health and safety among white copra workers in the Toari District, Kolaka Regency. Method: Quantitative research using a pre-experimental design with a pretest-posttest approach on two groups of randomly selected subjects totaling 40 respondents using a cluster random sampling technique. Result: This study demonstrated that video media was more effective than leaflets in improving the knowledge, attitudes, and preventive actions of white copra workers. Measurements were conducted before and after the intervention to evaluate changes in occupational health and safety behavior. Conclusion: Leaflets can improve the knowledge, attitudes, and preventive measures of white coconut workers in Toari District. It is recommended that the Health Department provide training to health workers and encourage workers to actively participate in health promotion.
The Combined Effect of Leaflet and Demonstration Media on the Knowledge of Pregnant Women with Chronic Energy Deficiency in Coastal and Mining Areas of Kolaka Regency Astim Astim; Tasnim; Wa Ode Nova Noviyanti Rachman
Waluya The International Science of Health Journal Vol. 5 No. 2 (2026): Waluya The International Science of Health Journal
Publisher : Magister Kesehatan Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54883/rj6nve26

Abstract

Introduction: Chronic Energy Deficiency is a health problem for pregnant women which is a condition of imbalance in nutritional intake between energy and protein. The prevalence of Chronic Energy Deficiency in the coastal area of ​​Wolo Health Center in 2023 was 11.7% and in the mining area of ​​Iwoimendaa Health Center was 16.8%. The purpose of this study was to determine the Combined Effect of Leaflet and Demonstration Media on the Knowledge of Pregnant Women with Chronic Energy Deficiency in Coastal and Mining Areas of Kolaka Regency. Method: This research is quantitative, with a pre-experimental design (one group pre-test post-test design). The population was all pregnant women with chronic energy deficiency in the coastal and mining areas of Kolaka Regency, totaling 67 people, and a sample of 40 people obtained using proportional random sampling techniques. Data were collected using questionnaires with leaflets and demonstration methods. Result: The Mc.Neymar test on leaflet provision on knowledge obtained a p value of 0.002, attitude p value of 0.016 and eating patterns p value of 0.031. Then the combined provision of leaflets and demonstrations obtained a p value of 0.000, attitude p value of 0.31 and eating patterns p value of 0.002. Conclusion: There is an influence of leaflet media on the knowledge, attitudes, and dietary patterns of pregnant women with Chronic Energy Deficiency, then there is an influence of combined media of leaflets and leaflet demonstrations on knowledge.
Job Satisfaction and Organizational Commitment as Determinants of Turnover Intention: Evidence from Antero Hamra Regional Unit Hospital in Kendari Imran Hatta; Sartini Risky; Wa Ode Nova Noviyanti Rachman
Waluya The International Science of Health Journal Vol. 5 No. 2 (2026): Waluya The International Science of Health Journal
Publisher : Magister Kesehatan Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54883/gsg0r632

Abstract

Introduction: The employee turnover rate at Regional Unit Hospital Antero Hamra, Kendari City, has increased in the last three years, where in 2022 it was 10.41%, in 2023 it was 14.28%, and in 2024 it was 17.97% and is in the high category, many employees intend to do turnover or leave the hospital because their current posit ion does not match their wishes. Because of this, researchers are interested in analyzing job satisfaction and organizational commitment as determinants of turnover intention: evidence from Antero Hamra Regional Unit Hospital in Kendari. Method: Quantitative research with an analytical survey approach with a cross-sectional research design. Sample selection was carried out using the proportionate stratified random sampling method. The research sample consisted of 98 employees. The measuring instrument used was a questionnaire. Data analysis used was multiple linear regression analysis. Result: The effect of job satisfaction (0.000) and organizational commitment (0.000) on employee turnover intention at Antero Hamra Hospital, Kendari City with a significance value of less than 0.05. Turnover intention in the low category was 63 respondents (64.3%), job satisfaction in the high category was 74 respondents (64.3%), organizational commitment in the high category was 80 respondents (81.6%). Conclusion: There is an influence of the variables of job satisfaction, organizational commitment, work environment, and compensation on the intention to quit employees at Antero Hamra Regional Hospital, Kendari City.
Perception of Benefits and Barriers to Feeding in Relation to Stunting Incidence in Benua Community Health Center Area Marsuki Marsuki; Tasnim Tasnim; Wa Ode Nova Noviyanti Rachman
Waluya The International Science of Health Journal Vol. 5 No. 2 (2026): Waluya The International Science of Health Journal
Publisher : Magister Kesehatan Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54883/ensz3y22

Abstract

Introduction: Stunting remains a significant global public health problem, particularly impacting the physical growth and cognitive development of children under five. Indonesia, including Southeast Sulawesi Province, continues to face a high prevalence of stunting. In the Benua Community Health Center work area, more than 30% of children experience stunting, necessitating a behavioral-focused study. This is what drew researchers to investigate the Perception of Benefits and Barriers to Feeding in relation to Stunting in the Benua Community Health Center area. Method: This study uses a quantitative approach with a correlative analytical design and a cross-sectional model. The sampling technique uses cluster random sampling. The HBM constructs analyzed include perceived vulnerability, perceived seriousness, perceived benefits, and perceived barriers. Data were analyzed using the Chi-square test. Result: The analysis showed that there was no significant relationship between the incidence of stunting and the perception of obstacles (p = 0.367), but there was a significant relationship between the perception of seriousness and the incidence of stunting (p = 0.036). Conclusion: Perceived benefits and barriers to feeding are not associated with stunting. However, both factors have the potential to be protective, so education should focus on increasing maternal motivation by reinforcing the benefits of appropriate feeding practices and addressing the barriers encountered.
Co-Authors Astim Astim Imran Hatta Marsuki Marsuki Sartini Risky Syamsiah Nur Tasnim Tasnim Tasnim Tri Puspa Sari