Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
P-Index
This Author published in this journals
All Journal Jurnal Bisnis dan Manajemen (JURBISMAN) Optimal: Jurnal Ekonomi dan Manajemen
Dwi Hanadya
Politeknik Prasetiya Mandiri
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Evolusi Ekosistem Smart Tourism dalam Mendorong Pertumbuhan Ekonomi Inklusif: Pendekatan Systematic Literature Review Dwi Hanadya; Dedi Hendarwan; Ghazali Ghazali
Jurnal Bisnis dan Manajemen (JURBISMAN) Vol. 4 No. 3 (2026): Jurnal Bisnis dan Manajemen (JURBISMAN)
Publisher : Penerbit dan Percetakan CV. Picmotiv

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61930/jurbisman.v4i3.1840

Abstract

Kemajuan teknologi digital yang pesat telah mengubah sektor pariwisata dari pengelolaan destinasi konvensional menjadi ekosistem pariwisata pintar yang terintegrasi. Transformasi ini tidak hanya meningkatkan layanan pariwisata dan pengalaman pengunjung, tetapi juga menciptakan peluang untuk mendorong pertumbuhan ekonomi yang inklusif melalui kolaborasi pemangku kepentingan dan inovasi digital. Penelitian ini bertujuan untuk mengkaji evolusi ekosistem pariwisata pintar dan kontribusinya terhadap pertumbuhan ekonomi inklusif menggunakan pendekatan Systematic Literature Review (SLR). Tinjauan ini mengikuti pedoman PRISMA untuk mengidentifikasi, menyaring, mengevaluasi, dan mensintesis publikasi ilmiah yang relevan tentang pariwisata pintar, teknologi digital, dan pembangunan ekonomi inklusif. Temuan tersebut menunjukkan bahwa konsep pariwisata pintar telah berkembang dari aplikasi berorientasi teknologi menjadi ekosistem kolaboratif yang melibatkan pemerintah, bisnis pariwisata, masyarakat lokal, penyedia teknologi, akademisi, dan wisatawan. Selain itu, teknologi seperti Kecerdasan Buatan (AI), Internet of Things (IoT), Big Data, Cloud Computing, dan Blockchain telah menjadi pendorong utama inovasi, integrasi layanan, dan daya saing destinasi. Namun, literatur juga mengungkapkan bahwa studi yang membahas hubungan antara ekosistem pariwisata pintar dan pertumbuhan ekonomi inklusif tetap terbatas. Studi ini mengusulkan kerangka konseptual yang menekankan kolaborasi pemangku kepentingan dan inovasi digital sebagai mekanisme utama untuk mempromosikan pengembangan pariwisata yang berkelanjutan dan inklusif.
Penerapan Manajemen Berbasis Mutu (MBM) dalam Pengelolaan SDM di Perguruan Tinggi Sherly Malini; Dwi Hanadya; Nyayu Ully Auliana; Agung Indriansyah; Yike Diana Putri
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 5 No. 1 (2025): Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i1.5719

Abstract

This study aims to examine the application of Quality-Based Management (MBM) in the management of Human Resources (HR) at Prasetiya Mandiri Polytechnic PSDKU Palembang. The focus of the research includes the process of implementing MBM, supporting and inhibiting factors, and the impact on human resource performance. The method used is a qualitative approach with the type of case study, through in-depth interviews, observations, and documentation studies. The results of the study show that the implementation of MBM is carried out through the stages of planning, implementation, evaluation, and continuous improvement, with quality principles such as quality improvement, involvement of all elements of the organization, and focus on service user satisfaction. Supporting factors include visionary leadership, management commitment, and an organizational culture that is open to change. On the contrary, obstacles arise from limited resources, resistance of some human resources, and less than optimal training. The implementation of MBM has a positive impact on improving the competence, motivation, and performance of lecturers and education staff, although it still needs to be strengthened in the aspects of evaluation and sustainable development. This research makes a theoretical contribution to the development of the concept of MBM in higher education as well as practical benefits for campuses in improving the quality of human resource management.
Penerapan Pelayanan Prima pada Bagian Pengurus Barang di Dinas Pariwisata Kota Palembang Dwi Hanadya; Meicely Ananta Putri; Mega Hasim
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 5 No. 2 (2025): Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i2.5838

Abstract

Excellent service is one of the keys to success in increasing customer satisfaction and operational efficiency in government agencies. This article discusses the implementation of excellent service in the goods management section of the Palembang City Tourism Office. The purpose of this study is to analyze the extent to which the principles of excellent service, such as responsiveness, reliability, empathy, and concern, have been implemented in the goods management process. The research method used is qualitative with a case study approach, through in-depth interviews, observations, and documentation studies. The results of the study indicate that the implementation of excellent service has had a positive impact on the efficiency of goods management and user satisfaction. However, there are still several obstacles, such as limited human resources and technological infrastructure, which need to be overcome to further improve service quality. This article provides strategic recommendations for improving the implementation of excellent service, including employee training, utilization of information technology, and strengthening the monitoring and evaluation system. Thus, this study is expected to be a reference for other government agencies in improving the quality of public services
Co-Authors Agung Indriansyah Dedi Hendarwan Ghazali Ghazali Mega Hasim Meicely Ananta Putri Nyayu Ully Auliana Sherly Malini Yike Diana Putri