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All Journal Secretary Administration Journal
Dewi Maryunizah
Akademi Sekretaris dan Manajemen Kencana Bandung
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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TINJAUAN PENYIMPANAN ARSIP DINAMIS DI PENGADILAN TINGGI AGAMA BANDUNG Dewi Maryunizah; Ary Yanuarti; Silvi Triandini
SECAD Vol 5 No 2 (2025): JURNAL SECAD
Publisher : SECAD

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Abstract

This study aims to find out about the implementation of dynamic archive storage at the Bandung High Religious Court. The method used in this study is a quantitative descriptive method, namely describing, researching, and explaining something that is studied as it is, and drawing conclusions from phenomena that can be observed using numbers, the number of respondents is 32 people at the Bandung High Religious Court. Based on the results using data tabulation and where the data is obtained from respondents' answers to the questionnaire that the researcher distributed. With a result of 3,981 and it is considered "Well Implemented" regarding dynamic archive storage at the Bandung High Religious Court
TINJAUAN KUALITAS PELAYANAN FRONT OFFICE (FO) DI HOTEL MALAKA BANDUNG Ary Yanuart; Alflianti Alflianti; Dewi Maryunizah
SECAD Vol 5 No 1 (2025): JURNAL SECAD
Publisher : SECAD

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Penelitian bertujuan untuk mengetahui bagaimana kualitas pelayanan departemen FO di Hotel Malaka Bandung. Metode penelitian yang digunakan adalah deskriptif analisis kuantitatif yaitu penulis menggambarkan hasil observasi dan menganalisa data-data yang diperoleh di lapangan secara langsung. Dari penelitian ini Populasinya adalah tamu yang pernah menginap di Hotel Malaka Bandung sebanyak 35.040 tamu diambil 15% dari populasi menghasilkan sampel 45 tamu. Setelah melakukan analisis dan pembahasan masalah, penulis memperoleh kesimpulan bahwa pelayanan yang diberikan oleh FO di Hotel Malaka Bandung sudah terlaksana dengan baik, hasil dilihat dari data kuesioner yang telah disebarkan dengan skor nilai 3,71. Hanya saja ada keluhan yang dirasakan oleh pengunjung Hotel Malaka Bandung selama menginap. Dengan demikian, dapat disimpulkan bahwa kualitas departemen FO di Hotel Malaka Bandung perlu di optimalkan agar dapat mencapai tingkatan kepuasan yang lebih baik.
Pengaruh Sistem Pengendalian Manajemen Terhadap Kinerja Organisasi Pada Perusahaan Jasa Pendidikan Non Formal (Bimbingan Belajar Genius) Dewi Maryunizah; Risna Amelia; Ninin Nurhidayati; Fitri Handayani
SECAD Vol 6 No 1 (2026): JURNAL SECAD
Publisher : SECAD

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Abstract

This study analyzes how the implementation of management control systems contributes to organizational performance at a non-formal education service institution, specifically Genius Learning Center. Management control is viewed as a crucial mechanism ensuring that all operational activities align with the institution's strategic direction. In the education-service sector, the effectiveness of control mechanisms determines service quality, internal process efficiency, and the attainment of institutional targets. A quantitative method was employed, with data collected through questionnaires distributed to employees and leaders of Genius Learning Center. Empirical findings indicate that the management control system exerts a positive and significant effect on organizational performance. The more optimally the control mechanism is implemented, the higher the performance outcomes achieved by the institution. The practical implication of these findings confirms that education-service institutions need to continuously strengthen their management control systems to sustain competitiveness in an increasingly challenging business environment.
Co-Authors Alflianti Alflianti Ary Yanuart Ary Yanuarti Fitri Handayani Ninin Nurhidayati Risna Amelia Silvi Triandini