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All Journal Mawaizh : Jurnal Dakwah dan Pengembangan Sosial Kemanusiaan
Rubi Rubiyanah
Universitas Islam Negeri Syarif Hidayatullah Jakarta

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MODEL KOMUNIKASI FASILITATOR DALAM PELATIHAN MODERASI BERAGAMA BAGI PARA PENYULUH AGAMA Rubi Rubiyanah; Hesti Kusumaningrum; Abdul Jalil; Eko Purwanto
Mawaizh : Jurnal Dakwah dan Pengembangan Sosial Kemanusiaan Vol. 17 No. 1 (2026): Vol 17 No 1 (2026) : Islamic Values in Global Society
Publisher : Faculty of Da’wa and Islamic Communication, State Institute for Islamic Studies of Syaikh Abdurrahman Siddik Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32923/jzdj8061

Abstract

Religious tension and intolerance remain challenges in plural societies, highlighting the need for effective  religious moderation training. This Study aims to analyze facilitator communication strategies in religious moderation training and the implementation of the Seven C's communication model in internalizing tolerance and diversity values. The research employs a qualitative approach  with a case study design, collecting data trough observations, in-depth interviews, and documentation involving facilitators and participants. Findings indicate that facilitators implement systematic and interactive communication strategies through two-way dialogue, storytelling, case simulations, group discussions, and visual media. The application of the Seven C's principles clarity, conciseness, credibility, consistency, courtesy, concreteness, and consideration enhances participant's  understanding, engagement, empathy, and creates an facilitators as social change agents capable  of transferring moderation values cognitively, affectively, and behaviorally.  
Co-Authors Abdul Jalil Eko Purwanto Kusumaningrum, Hesti