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Optimizing Information Technology Systems to Improve Service Quality Achmad Faizal Ababil; Abdul Majid; Misbahul Arifin; Nataliia Hrytsenko
Relevancia: Jurnal Pendidikan dan Pembelajaran Vol. 2 No. 01 (2025): Relevancia: Jurnal Pendidikan dan Pembelajaran
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/rjp.v2i1.717

Abstract

Strategic planning in optimizing information technology systems plays a crucial role in improving organizational efficiency and competitiveness. This study discusses the planning stages, including organizational needs analysis, system architecture design, appropriate technology selection, and efficient resource allocation. The methods used in this study are literature review and descriptive analysis, which examine various important aspects of strategic planning, infrastructure implementation, HR training and development, and ongoing monitoring and evaluation. The main focus of this study is to evaluate the steps that can be taken in developing information technology systems, including selecting appropriate technology, implementing information security policies, and the role of HR training in supporting the successful implementation of new technologies. The results of this study indicate that optimal information technology integration, HR competency development, and ongoing evaluation can improve operational efficiency and service quality. By applying appropriate methods in information technology planning and implementation, organizations can harness the potential of digital transformation to create competitive advantages in an increasingly dynamic market.
Educational Resilience in Ukraine during Armed Conflict Nataliia Hrytsenko
Tamilis Synex: Multidimensional Collaboration Vol. 4 No. 01 (2026): Tamilis Synex: Multidimensional Collaboration
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/tls.v4i01.1549

Abstract

Educational resilience during armed conflict has emerged as a critical area of scholarly inquiry, with Ukraine providing an unprecedented case study of how a higher education system can maintain functionality amid sustained military aggression. This study examines the mechanisms, challenges, and outcomes of educational resilience in Ukrainian universities following the full-scale Russian invasion of February 2022, drawing upon institutional policy analysis, student narratives, and empirical evidence from multiple case studies across the country. Ukraine's approach is distinguished by the rapid digital transformation of teaching and learning, the forced relocation of 29 higher education institutions from occupied territories, the development of flexible legal frameworks under martial law, and the emergence of what this study terms "shared resilience" a dynamic interaction between institutional regulatory flexibility and grassroots student and faculty initiatives. The research identifies four critical dimensions of resilience: infrastructural adaptation through digital technologies, organisational transformation through regulatory flexibility, individual coping through the mobilisation of everyday academic practices, and the psychosocial support systems necessary for sustaining educational engagement under extreme stress. Findings indicate that Ukrainian higher education has demonstrated remarkable adaptability, with institutions implementing hybrid learning models, flexible assessment procedures, and alternative examination formats while supporting students and faculty experiencing profound psychological stress. However, persistent challenges include unequal access to digital resources, the compounding of pre-existing academic stressors with war-related disruptions, incomplete institutional transformation that transfers adaptation burdens to individuals, and significant psychosocial impacts on both learners and educators. The study concludes that sustainable educational resilience during armed conflict requires not only technological infrastructure and regulatory flexibility but also systematic psychosocial support, equitable resource distribution, and institutional cultures that genuinely share the burden of adaptation rather than merely delegating it to individual initiative.