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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Tsaqofah: Jurnal Penelitian Guru Indonesia
Elva Rahma
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the PENERAPAN METODE TANYA JAWAB UNTUK MENINGKATKAN KEAKTIFAN SISWA SD/MI Marsya Selvia; Sasqia Andara; Elva Rahma; Mabruri
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.54055

Abstract

Student activeness during the learning process is one of the important factors influencing learning success; however, learning activities in elementary schools are still frequently dominated by lecture-based teaching, which causes students to become passive and less involved in classroom activities, leading to low student participation. One method that can be applied to improve student activeness is the question and answer method, which provides opportunities for students to interact directly through asking and answering questions so that the learning process becomes more communicative and participatory. This study aims to examine the implementation of the question and answer method in improving student activeness at the elementary school or madrasah ibtidaiyah level, using a qualitative approach with a library research design in which data were collected through documentation of relevant scholarly literature and analyzed descriptively-qualitatively. The findings show that the implementation of the question and answer method can increase student participation in the learning process, including asking questions, answering questions, and expressing opinions, and that this method can be considered an effective learning strategy to enhance student activeness in classroom learning.
Efektivitas Layanan Satu Pintu dalam Meningkatkan Kualitas Pelayanan di UPT Perpustakaan Proklamator Bung Hatta Bukittinggi Sarah Hasanah; Marlini Marlini; Elva Rahma
TSAQOFAH Vol 6 No 1 (2026): TSAQOFAH: Jurnal Penelitian Guru Indonesia
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/tsaqofah.v6i1.8427

Abstract

Improving service quality is an urgent necessity for libraries as public service institutions, particularly in the digital era. One of the innovations developed to address this need is the One-Stop Service model, which integrates various types of services into a single service channel. This study aimed to assess the effectiveness of the One-Stop Service in improving service quality at the Proklamator Bung Hatta Library Technical Implementation Unit (UPT) in Bukittinggi and to identify its impacts and the obstacles encountered in its implementation. A qualitative approach with a descriptive method was employed through in-depth interviews and observations involving five purposively selected informants, namely librarians and staff directly involved in service provision. The findings show that the implementation of a WhatsApp-based One-Stop Service has accelerated service processes, facilitated user access, improved the quality of interaction between librarians and visitors, and reduced delays in the return of library materials. Nevertheless, several challenges remain, including limitations of application features, the potential for misunderstandings in communication, and the influx of messages outside working hours. The study concludes that the One-Stop Service is effective in enhancing library service quality and constitutes a relevant innovation to support more responsive, user-oriented library services.
Co-Authors Mabruri Marlini Marlini Marsya Selvia Sarah Hasanah Sasqia Andara