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ANALYSIS OF FACTORS AFFECTING PEOPLE'S BEHAVIOR IN USING ELECTRONIC PAYMENT INSTRUMENTS Sudibyo, Sri Darmadi; Maarif, Mohammad Syamsul; Sukmawati, Anggraini; Affandi, M Joko
Jurnal Organisasi Dan Manajemen Vol 14 No 2 (2018)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (673.99 KB) | DOI: 10.33830/jom.v14i2.156.2018

Abstract

Tujuan penelitian ini adalah untuk menganalisis faktor-faktor yang mempengaruhi perilaku masyarakat menggunakan Alat Pembayaran Elektronik (APE). Pengertian APE dalam penelitian ini dibatasi pada kartu debet dan kredit. Penggunaan APE di Indonesia saat ini masih menghadapi permasalahan yang kompleks. Data yang digunakan dalam penelitian ini adalah data primer dengan memberikan kuesioner kepada responden. Survei dilakukan kepada masyarakat di wilayah Jakarta, Bogor, Depok, Tangerang dan Bekasi (Jabodetabek) dengan total responden 400 orang. Pengambilan sampel dilakukan dengan teknik purposive sampling. Kriteria yang dipergunakan dalam memilih sampel penelitian adalah responden yang berusia antara 17-56 tahun mengingat usia ini adalah usia kerja produktif dan merupakan nasabah aktif pemilik akun di bank selaku pemegang kartu debet atau kartu kredit. Untuk menjawab tujuan penelitian tersebut, digunakan Structural Equation Modelling (SEM). Menurut teori perilaku yang direncanakan (the planned behavior theory), behaviordipengaruhi oleh intention, sedangkan intention dipengaruhi oleh attitude, subjektif norm, dan perceived behavioral control. Hasil analisis SEM menunjukkan bahwa behaviormasyarakat dalam menggunakan APE dipengaruhi secara dominan oleh intention, sementara intention tersebut dipengaruhi oleh perceived behavioral control.   The objective of this study is to analyze the factors that influence people's behavior in using Electronic Payment Instruments (APE). In this study, the definition of APE is limited to debit and credit card. The use of APE in Indonesia is still facing complex problems. The data used in this study is primary data by giving questionnaires to respondents. The survey was conducted on communities in Jakarta, Bogor, Depok, Tangerang and Bekasi (Jabodetabek) with a total of 400 respondents. The criteria used to select the research sample are respondents aged between 17-56 years, this age is the productive age of work and an active customer who owns the account at the Bank as the holder of a debit card or credit card. To answer that objective, Structural Equation Modeling (SEM) is used in this study. Following the theory of Planned Behavior, the behavior is influenced by intention, where as intention is influenced by attitude, subjective norm, and perceived behavioral control. The result of SEM analysis shows that people's behavior in using APE is influenced by the intention, meanwhile intention is influenced by perceived behavioral control.
Implementation Of Flexible Work Arrangements To Performance in The Islamic Perspective For Accounts Representative Fahlepi, Rozi; Baga, Lukman Mohammad; Affandi, M Joko
AMWALUNA (Jurnal Ekonomi dan Keuangan Syariah) Vol 7, No 1 (2023)
Publisher : Univeristas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/amwaluna.v7i1.10586

Abstract

The COVID-19 pandemic has limited many economic activities and has had a tremendous impact on the economic performance of countries in the world. The purpose of this study was to analyze the effect of WFH on the work environment, work motivation, job satisfaction, and employee performance as well as the relationship between work environment and work motivation on job satisfaction and employee performance. This research was conducted on 145 respondents on Account Representative (AR) in the Tax Service Office (KPP) in the Regional Office of DJP West Java III. The research time is planned to be carried out in December 2021–January 2022. This research uses descriptive research method and data processing is done by SEM PLS. The results showed that WFH had a positive effect on performance either directly or through mediation of the work environment, work motivation and job satisfaction. WFH has a positive effect on the work environment, work motivation, job satisfaction and employee performance. The conclusion of this study is that the construct of employee performance can be explained by the variables of job satisfaction, performance, work environment and work motivation
Dampak Reformasi Birokrasi pada Perubahan Budaya Organisasi di Perwakilan BPKP Provinsi DKI Jakarta Aridhona, Nina; Baga, Lukman M.; Affandi, M Joko
Jurnal Manajemen dan Organisasi Vol. 6 No. 2 (2015): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (472.4 KB) | DOI: 10.29244/jmo.v6i2.12242

Abstract

Various changes in the strategic environment have forced the public sector to make bureaucratic reform that should have consequences on changing the bureaucratic culture in the public sectorsto be more externally oriented culture. Financial and Development Supervisory Agency (BPKP) is an internal control government agency that should change the organizational culture. The needsforexternally oriented culture was now even stronger in line with the shift in the role from watchdog to become in-house consultant. Therefore, this study aims to analyze organizational culture changes and identify the factors that cause or inhibit changes. This study used competing values framework, a method that is able to capture the changes of organizational cultures, both large and direction. The research result showed that organizational culture has been transformed from hierarchy culture to market culture. These changes indicatedthe organizational culture has been changed in accordance with the concept of bureaucratic reform. However, the changes in organizational culture were not significant. Employee resistance and the policy of change that is not the same in all aspects of organizational were known as the factors inhibiting organizational culture changes.Key word: bureaucratic reform, competing values framework, organizational change, organizational culture, public sector